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Air con doesn't work proper staff unfriendly and back home with scabies as sofa/beds are not desinfected proper after previous guests

I have stayed at many resorts (both all-inclusive and standard), so my standards might be a bit specific, but overall my stay at Coral Beach by Loews was a mixed bag. It has some great selling points, but it definitely leaves room for improvement. The Pros: Impeccable Cleanliness: The entire hotel and the rooms were exceptionally clean. A huge shoutout to the fantastic cleaning staff who do an amazing job. Great Staff: Everyone we encountered was nice and welcoming. True Beach Access: Unlike many nearby resorts, this one is actually connected directly to a beach. They provide a kiosk, lounge chairs, and everything you need right there. If proximity to the sand is your top priority, this is a major plus. Value: For the price point, it is not a horrible option. The Cons: Missing Details: The resort lacks attention to small conveniences. For example, there are no ice machines on the property, and you cannot get ice delivered to your room. AC Issues: Our room had two air conditioning units. The one in the bedroom functioned well, but the unit in the living room area did not work properly, leaving that part of the room quite warm. Disappointing Food & Drinks: The buffet and the all-inclusive package leave much to be desired. A big letdown was the bar service—many of the cocktails aren't handcrafted by a bartender. Instead, they use a blending machine where they just press a button and it squirts out. Summary: Decent, but probably wouldn’t return