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"No lights on washing pot in bath room and no make up facility in the living room."

"Room assigned turn out not matching as on the reservation. Rooms are too small, there are not enough space freely to move around."

"Staff were very polite and helped with my queries each time. "

"There is no sound insulation at all, and the most shocking thing is that morning coffee is not free."

"Sapaxa Spring Garden Ecolodge has been the highlight of our trip to Sapa. It truly has been an immersive experience in the beautiful and peaceful countryside. The bungalow style suites consisted of comfortable, cozy beds and bedding which includes all the necessities that any hotels can offer. The suite felt like an haven of relaxation and provided us with great privacy. We particularly enjoyed waking up and sitting on the porch overlooking the views while sipping on coffee each morning or...