The check in was as provided by the owner. I start and end each stay with taking pictures using my phone so I leave the property as we found it. I have used VRBO’s for over 10 years and never had any issues and have actually used a property more than once. Have had a great relationship with property owners and/or their representatives. This property was different. We were impressed with the overall amenities and condition of the property when we first arrived. But as the week progressed, we found a baking dish in the cabinet that had food residue and had to be washed before using and a pillowcase with a permanent dark stain.
After we left, we were contacted by the owner who informed us the shower was broken and sheets were stained as reported by her cleaning service. She charged us just over $100 for “damages”. She said she would provide pictures, but never received any even after a request. The shower worked perfectly all week for both of us even on the morning we left. We used only the main bed during our stay and only noticed the previous mentioned stain. We did not use the bed in the second bedroom and she did not mention which set of bedding had the stain. There is a strong possibility there is an issue with her cleaning service.
I have never not fully recommended a VRBO that we have used, but in this case I feel you would be better off to find other accommodations nearby.