6/10 Normal
Jeanette C., Omaha
26 de may de 2025
Great location but with some issues
This is my family’s 5th time staying here . We love the location and layout of the house . However every time we arrive on day one the pool is not up to snuff . Once again we arrived to the pool water being green with the inside of pool walls dirty . The owner sent pool guy right over and he shocked it but didn’t scrub the sides. Hours after pool guy left the pool pump quit working . From past experience we knew the issue was the filters needed cleaned . Took four more days to get the filters cleaned . After that the vacuum quit . Overall we had to call five times for pool, and for five days our pool was fairly dirty . The house …. We walked into a house that smelled unclean . It had a foul smell from previous guests . Informed home owner who said she would let the cleaners know . It definitely was not cleaned properly nor did it feel or smell clean . Found areas of concern relayed those to home owner. Basically we cleaned a lot so we could feel comfortable staying there . I asked for my cleaning money back but still waiting to hear from owner . We left it immaculate so the next guests are lucky . This property has so much potential. So many Vrbo hosts provide special touches. Don’t expect any with this property. It is reasonably priced with the heated pool not being extra. Guess you get what you pay for . We are going to look into finding a new place to stay which we hate because the layout and location is so perfect for us . But we felt like we just had too many issues.
Jeanette C.
Se alojó 11 noches en mayo de 2025