4/10, Deficient
GEORGE
23 de jul. de 2025
Què no li ha agradat: Personal i servei
-Dirty bath towel hanging on bathroom door hook
-Face towel hanging on shower curtain
-Bathroom door hard to close
-Bathtub - standing water - clogged bathtub
-Changed rooms
-Asked front desk for plunger as toilet was slow for flushing. Was told to ask the house keeper. They didn’t have any and told me they would take it to front desk. Asked front desk a few hours later was told to ask Peter on the floor.
-Front desk person was more eager to look at her phone than talk to me. Kept paying attention to her phone and was short with me as if I was interrupting her.
-Wanted to use the computer in the business center to print some documents and there was a sign indicating to talk to the front desk for a password.
-Went to the front desk and advised I wanted to use the computer and asked for a password and the clerk said you don’t need one. I said, oh there a sign saying you need a password. She said you don’t need one with a tone. I didn’t like tone so I told her then you need to remove the sign or upstate it.
- Overall, the least pleasant experience I’ve had staying at a Best Western. Everywhere else, in different states, the staff have been pleasant and helpful.
GEORGE
Estada de 4 nits (jul. 2025)
