4/10 Mediocre
Jessy
9 de sept de 2025
Aspectos negativos: Personal y instalaciones y estado del alojamiento
I had high hopes for the weekend and my first couple of nights. It was great. I was supposed to stay three nights and I ended up staying almost 10 days but one night it rained, and the water came inside the window which is sealed, and the water went all over my laptop, and I had to get it fixed, and when it was time to talk to the staff of the hotel about it they became really distant and gave me the runaround. So now I have to try to get the money from Expedia because they are not compliance even though they have a sign that says they are responsible for every damage that occurs in the room if it’s their fault which I have video that it’s their fault and they even switch my room because the one that was in smelled like wet towels. The room is very spacious and I love the purple light but as for the water pressure and also the toilet being clogged all the time and the elevator being super slow I just hope I can get my money back for my laptop. it’s not supposed to rain in your room Sorry doesn’t matter how old the place is. I even offered them to give me a room for a couple nights instead of the $450 and they were just noncompliant.
Jessy
Se alojó 4 noches en agosto de 2025