6/10 Normal
AXEL
9 de feb de 2026
Aspectos negativos: Limpieza, servicios y instalaciones y estado del alojamiento
I had booked for 3 nights. Based on the property photos, close to proximity to the beach, the gym, a 4 star rating and good feedback, I decided to book this hotel over another one. The good, it is about a 5 min walk to the beach. Check in was uneventful and friendly. Now the bad. The entire facility felt neglected. I had opted for the Premier Jacuzzi Room, which was located next to the nicer main building. The room was mediocre. It seemed as it had seen better days. The curtains were a dark brown and looked out of place. The jacuzzi was a strange looking blue tub, cold water only, with super weak jets. The hot water kettle was missing. Of the 2 advertised pools, only the one on top of the main building was operational. The second one on top of my building along with the "gym" where not usable due to repairs. No apologies by the staff or perhaps a free breakfast was offered for the inconvenience. In short, for the price I paid for the upgraded room and the misrepresentation of the facilities, I would have chosen another hotel. I was hoping to add photos I took of the property to illustrate the condition. Unfortunately, you have to use your imagination. In summary, the hotel does in no way look like the advertisement.
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AXEL
Se alojó 3 noches en febrero de 2026
