6/10, Acceptable
Nancy, Fountain valley
Viatge en parella
19 d’abr. de 2026
First of all, I believe we had the smallest room in the hotel. The shower area was literally 3 feet square. Not even for an average person. The sink is half a sink due to lack of room. When we asked the front desk if we could change to a bigger room, she said there was no availability. I must mention, when we checked in, she said we were lucky to have that room, because we were able to see Sacre Cour church.
As far as cleanliness, the room was not cleaned once. They did changed towels and made the bed twice, and we stayed an entirely week. How do I know they didn’t clean? One time we returned from exploring, and it was near 6 pm, and our room was not made, my husband went downstairs and asked, the front desk guy said he’d sent someone, which he did. The girl came in with two towels and a mop.
When she was finished and we went in the room, the floor was not even mopped. She made the bed and removed the trash.
I am extremely confused on all the 5 stars from other reviews, especially those that are happy with the amenities.
Location was good and there is a few places to eat around there.
Nancy
Estada de 7 nits (abr. 2026)

































