8/10
The staff were friendly and helpful for the most part. The rooms are cute but need a deep cleaning. For an average cost of $1,000 a night I expect my room to be in prestige condition. It was not. The furniture and rugs were filthy. Also, the staff twice entered my room after a quick knock. One was checking to see if the room had been cleaned and the other one insisted he needed to check the mini bar stock. I was in bed half dressed taking a rest at 3pm. The level of unprofessional was baffling. As two women traveling alone in a foreign country, it was very disturbing. Safety for their customers is definitely not a priority nor is their privacy. We won't be back.
Michelle
Estada de 6 nits (maig 2025)
