4/10 Mediocre
Matias, San Justo
Viaje en familia
12 de feb de 2024
Aspectos negativos: Instalaciones y estado del alojamiento
Pros:
- Staff is mostly nice.
- Location is great.
Cons:
- Made my reservation 8 months in advance, when arrived they charged me four times the local tax informed by expedia due to new regulations.
- They made us go to the room and the cleaning staff told us it was not ready, had to go to the lobby again and awaited one hour, when I came back the room was not clean, found many hairs on the floor and stains in the toilet. They gave me a free breakfast for compensation but was not enough.
- The safe stopped working on the second day at 8 PM, called the lobby an the clerk asked me to take the entire heavy device down so he can open lt since he was alone for night shift. While he was trying to open it he was screaming and punching the counter in stress.
- Cleaning staff put the bed’s leg over my daughter’s leather shoe and destroyed it.
- Floor is made of a very strange material that is always very sticky, is extremely gross.
- Is impossible to center the shower, had to use the accesory in our hands always.
Matias
Se alojó 5 noches en febrero de 2024