4/10 Mediocre
Jessica W.
2 de ago de 2025
Aspectos negativos: Limpieza
I will never book a stay with Emerald Coast Destinations again. I have used VRBO for many trips and have never been so unsatisfied. I called the day we arrived because the condo was filthy, the shower head was messed up, we had to clean all the rugs in the bathroom because they appeared to have not been washed in quite a while, and the guest bath poured water into the floor when showering. The person I spoke with was a rep of ECDI and I was told I could not speak to the person I booked with. Any issues with other companies, I’ve always spoke directly to someone. We had to wash all utensils because when we opened the drawer, there was hair and food particles in the drawers. The washer and dryer has probably NEVER been cleaned and made our clothing and towels smell like mildew. The cleaners came up to the room after I requested them to bring more towels as we had used ALL extra ones to clean up the water from guest bath. The cleaner just looked at me when I asked if anything had actually been cleaned since everything was dirty when we arrived. The decor was beautiful and the view was great, but you can get that anywhere. Save yourself the time and money and book somewhere else!
Jessica W.
Se alojó 7 noches en julio de 2025
