Vague description on directions on getting to the unit, had 2 men walk in on us for “cleaning inspection “ and hour and a half after we checked in scared our kids to death, the west side pool was dirty and so much chlorine it burned the skin and eyes, seen poop in the pool and told the cleaners outside that was present at the pool deck he called someone and we seen no one come so we went to the east side pool, the hall leading to our unit was dirty with trash and clogs of hair everywhere, the dryer in the unit didn’t work well got very hot but took 3-4 times to get them completely dry, the dish washer had a terrible sour smell, reserved and paid for late check out(12pm), the door code wouldn’t work when my husband come back for the second load of luggage (10:50) had to call and get another code to get back inside, once my husband come up to grab the last load of luggage there was a man at the door about to let himself in (11:10) saying he was room service there to clean the room for the next tenants. Very unprofessional, no communication with management, would only send a email to other departments about our concerns.