We were very disappointed with our stay. Unfortunately, several major issues significantly impacted our vacation.The biggest problem was that the condo was without water for approximately 36 hours. Because the building’s air conditioning system relied on water, the air conditioning also did not work during that time, leaving the condo hot and uncomfortable. We were unable to shower, properly use the bathrooms, or enjoy the property as expected.Communication from the host was extremely poor throughout the situation. We repeatedly reached out for updates and asked if anything could be done, such as providing fans or offering some type of accommodation while we waited, but we received little to no meaningful response.The pull-out couch that was advertised as a sleeping space was also broken and unusable. While an air mattress was eventually provided, it was not an equivalent replacement for the accommodations we paid for.To make matters worse, the condo was not very clean upon arrival. The floors were dirty and did not appear to have been properly cleaned before our stay.I understand that unexpected maintenance issues can happen, and I don’t fault the owner for problems beyond their control. However, what was most frustrating was the lack of communication, the failure to make any meaningful effort to help guests during the outage, and the lack of follow-up afterward regarding compensation for the loss of essential amenities. The location itself was great, but based o