Casa entera

El Mirage - Gulf Front Piscina privada con vistas al océano! Bicicletas y WiFi gratis!

Galería de imágenes de El Mirage - Gulf Front Piscina privada con vistas al océano! Bicicletas y WiFi gratis!

Ubicación a pie de playa
Piscina
5 dormitorios, escritorio, tabla de planchar con plancha y wifi gratis
Jardines del alojamiento
Frigorífico, microondas, horno y placa de cocina

Comentarios

8,8 de 10
Excelente

Casa entera

5 habitaciones5 baños14 huéspedes258 metros cuadrados

Servicios populares

  • Piscina
  • Cocina
  • Lavadora
  • Secadora
  • Wifi gratis
  • Aire acondicionado

Añade las fechas para ver los precios

Acerca de este alojamiento

El Mirage - Gulf Front Piscina privada con vistas al océano! Bicicletas y WiFi gratis!

  • Venga a disfrutar de una estadía en 'The Mirage', una hermosa casa de 3 pisos frente al mar con capacidad para 15 personas. Esta hermosa casa de 5 dormitorios y 5 baños cuenta con un interior hermoso, lavadora / secadora personal y una piscina privada climatizada frente al golfo. Esta casa exuda impresionantes vistas del Golfo de los 3 pisos! ¿Acceso a la playa? ¡Apenas hacia fuera su puerta trasera, usted encontrará un paseo marítimo privado que los conduzca los pasos abajo a nuestras playas prístinas, white-sanded!

    Esta propiedad no podría estar en una ubicación más conveniente con sólo 6 millas separándolo de la playa infame, acuarela, y las playas de Grayton, y sólo 1. 6 millas de las pintorescas calles adoquinadas de Rosemary & Alys Beach. Si desea saltar de las pintorescas comunidades que la línea 30A para un cambio de escenario, Destin, FL es sólo un corto trayecto de 40 minutos de tiendas y entretenimiento de todo tipo, y la ciudad de Panamá Beach, está a sólo 15 minutos en coche a las tiendas , Restaurantes y entretenimiento en Pier Park al aire libre centro comercial.

    El Mirage es un alquiler único en su tipo, con una piscina privada climatizada y dos balcones con vista al Golfo. ¡Usted y sus invitados seguramente tendrán una semana para recordar!

    Duerme 15
    5 habitaciones, que incluyen 2 habitaciones con cama king, 2 habitaciones con cama queen, 1 habitación con literas con 2 camas individuales y 2 camas completas, y 1 sofá cama queen
    5 dormitorios, 5 baños
    Dos salas de estar y cocinas, 1er y 2do piso
    Sala de estar de concepto abierto
    Piscina privada en el lado del golfo (habrá una tarifa adicional para tener la piscina climatizada)
    Parrilla al aire libre en el 1er piso porche
    Balcones del segundo y tercer piso

    1er piso
    Cocina y desayunador con asientos para 4
    Acogedora sala de estar con sofá grande
    1 dormitorio de matrimonio con baño completo
    1 habitación King con baño completo

    2 ° piso -
    Concepto abierto Kinchen y sala de estar
    Comedor con asientos para 6
    Asientos en el Bar para 5 personas.
    Dormitorio Queen
    Habitación con literas con 2 camas individuales sobre literas completas
    2 baños completos
    1 sofá cama tamaño queen

    3er piso -
    Habitación King con baño completo

    ARTÍCULOS SUGERIDOS PARA TRAER: Toallas de playa, loción bronceadora, cámara, radio / ipod, toallas de papel, papel higiénico, bolsas de basura, detergente para lavavajillas, jabón para la ropa, jabón de baño, bicicletas, balsas, filtros de café, antiséptico, linternas, paraguas, y pesca engranaje.

Instalaciones del alojamiento

Playa

  • En la playa

Piscina/spa

  • Piscina privada

Internet

  • Disponible en la casa: wifi gratis

Aparcamiento y servicios de transporte

  • Las opciones de aparcamiento de las instalaciones incluyen garaje

Cocina

  • Cafetera y tetera
  • Frigorífico
  • Horno
  • Isla de cocina
  • Lavavajillas
  • Máquina de hielo
  • Microondas
  • Placa de cocina
  • Tostadora
  • Vajilla y utensilios de cocina

Restaurante

  • Mesa de comedor

Dormitorios

  • 5 dormitorios
  • Se proporcionan sábanas

Baño

  • 5 baños
  • Bañera o ducha
  • Ducha
  • Productos de higiene personal gratis
  • Se proporcionan toallas
  • Secador de pelo

Zonas comunes

  • Mesa de comedor
  • Sala de estar
  • Zona de comedor independiente

Entretenimiento

  • Estéreo
  • Reproductor de DVD
  • Smart TV con canales por cable o satélite

Zonas al aire libre

  • Balcón
  • Parrilla de barbacoa

Servicios de lavandería

  • Lavadora
  • Lavandería

Espacios de trabajo

  • Escritorio
  • Silla de despacho

Confort

  • Aire acondicionado
  • Calefacción

Mascotas

  • No se admiten mascotas

Características especiales/accesibilidad

  • Alojamiento libre de humo

Servicios e instalaciones

  • Plancha o tabla de planchar
  • Teléfono

Aspectos destacados de la ubicación

  • Cerca de la bahía
  • Cerca de tiendas outlet
  • Cerca de un hospital
  • Cerca de un zoológico
  • Cerca del océano
  • Cerca del puerto deportivo
  • Frente al agua

Actividades

  • Golf
  • Parque acuático
  • Caza en las inmediaciones
  • Ciclismo de montaña en las inmediaciones
  • Equitación en las inmediaciones
  • Esnórquel en las inmediaciones
  • Esquí acuático en las inmediaciones
  • Golf en las inmediaciones
  • Natación en las inmediaciones
  • Observación de aves en las inmediaciones
  • Parque temático en las inmediaciones
  • Paseos en moto acuática en las inmediaciones
  • Pesca en las inmediaciones
  • Rafting en las inmediaciones
  • Rutas de senderismo/ciclismo en las inmediaciones
  • Rutas ecológicas en las inmediaciones
  • Submarinismo en las inmediaciones
  • Surf/bodyboard en las inmediaciones
  • Tubing acuático en las inmediaciones
  • Vela en las inmediaciones
  • Visitas a bodegas en las inmediaciones
  • Windsurf en las inmediaciones

Medidas de seguridad

  • Detector de monóxido de carbono (el propietario ha indicado que hay un detector de monóxido de carbono en el alojamiento)
  • Detector de humo (el propietario ha indicado que hay un detector de humo en el alojamiento)
  • Extintor
  • Cerradura de seguridad

General

  • Tamaño de la unidad: 258 metros cuadrados

Alojamientos similares

Políticas

Entrada

Entrada a partir de las 16:00
Registro de entrada sin contacto personal disponible
Edad mínima para realizar el registro de entrada: 25 años

Salida

Salida antes de las 10:00

Instrucciones especiales de entrada

Recibirás un correo del propietario con las instrucciones de entrada y de salida.
La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática

Mascotas

No se admiten mascotas.

Menores y camas adicionales

En este alojamiento se aceptan menores.

Eventos

No se permiten eventos

Fumadores

No se permite fumar

Información importante

Otros detalles

Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario ha indicado que el alojamiento cuenta con un detector de monóxido de carbono.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor y cierre de seguridad.
Nuestro asociado, Vrbo, gestiona este alojamiento. Recibirás un correo suyo con un enlace a tu cuenta de Vrbo para que puedas modificar o cancelar tu reserva desde allí.
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.

Información sobre la zona

Esta casa de vacaciones se encuentra en el barrio Seacrest de Panama City Beach, cerca de parques temáticos y en la playa. Acércate a atracciones turísticas de la talla de Frank Brown Park (parque) antes de sumergirte en la belleza natural de la región en Playa de Alys Beach y Rosemary Beach. Parque estatal Eden Garden y Emerald Coast Mirror Maze también merecen la pena. Tendrás la oportunidad de disfrutar del agua realizando actividades como paseos en moto de agua o submarinismo, pero también podrás vivir grandes aventuras practicando la caza o el senderismo en las inmediaciones. Ver guía de viaje de Panama City Beach
Ver más casas de vacaciones en Panama City Beach
Mapa
Seacrest, FL

Qué hay en los alrededores

  • Playa de Alys Beach
    Playa de Alys Beach
    A 11 min a pie - 1.0 km
  • Seacrest Beach
    Seacrest Beach
    A 13 min a pie - 1.1 km
  • Parque estatal Deer Lake
    Parque estatal Deer Lake
    A 3 min en coche - 1.8 km
  • Club de golf Camp Creek
    A 3 min en coche - 2.5 km
  • Camp Creek Lake
    A 4 min en coche - 2.5 km

Cómo moverse por la zona

  • Ciudad de Panamá, FL (ECP-Northwest Florida Beaches Intl.): a 36 min en coche

Restaurantes

  • Ambrosia
    A 3 min en coche
  • Fonville Press
    A 13 min a pie
  • Oku
    A 17 min a pie
  • Havana Beach Bar & Grill
    A 4 min en coche
  • Starbucks
    A 3 min en coche

Preguntas frecuentes

¿En El Mirage - Gulf Front Piscina privada con vistas al océano! Bicicletas y WiFi gratis! se aceptan mascotas?

No, este alojamiento no admite mascotas.

¿Cuál es el precio del aparcamiento en El Mirage - Gulf Front Piscina privada con vistas al océano! Bicicletas y WiFi gratis!?

El alojamiento cuenta con estacionamiento propio.

¿A qué hora se realiza la entrada en El Mirage - Gulf Front Piscina privada con vistas al océano! Bicicletas y WiFi gratis!?

Hora de inicio del registro de entrada: 16:00.

¿A qué hora se realiza la salida en El Mirage - Gulf Front Piscina privada con vistas al océano! Bicicletas y WiFi gratis!?

La salida se realiza a las 10:00.

¿Dónde se encuentra El Mirage - Gulf Front Piscina privada con vistas al océano! Bicicletas y WiFi gratis!?

En la playa, esta casa de vacaciones de Panama City Beach se encuentra a menos de 2 kilómetros de Seacrest Beach y Playa de Alys Beach. Rosemary Beach está a 2,7 km de distancia.

Comentarios sobre El Mirage - Gulf Front Piscina privada con vistas al océano! Bicicletas y WiFi gratis!

Comentarios

Excelente

Todos los comentarios se corresponden con experiencias reales de huéspedes. Solo pueden enviar comentarios los viajeros que hayan reservado su estancia con nosotros. Verificamos los comentarios de acuerdo con nuestra guía de contenidos, y los publicamos todos, ya sean positivos o negativos.
Leer másSe abre en una ventana nueva
64 comentarios de un total de 107 con una puntuación de 10 - Excelente
28 comentarios de un total de 107 con una puntuación de 8 - Bueno
7 comentarios de un total de 107 con una puntuación de 6 - Normal
6 comentarios de un total de 107 con una puntuación de 4 - Mediocre
2 comentarios de un total de 107 con una puntuación de 2 - Horrible

9,4

Limpieza

9,8

Ubicación

Comentarios

De un sitio asociado

10/10 Excelente

Megan G.

Perfect Vacation!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: House was everything we wanted and more! Plenty of room, excellent location, Pool & Beach were great! Will definitely stay here again.
Verificado

10/10 Excelente

pam m.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

The Mirage

Great house on beach, update amenities, blender, high chair, booster seat, pack and play
Se alojó 7 noches en marzo de 2025
De un sitio asociado

10/10 Excelente

Kasandra L.

Great Stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Loved being able to wake up and walk to the beach! Chairs and umbrellas being set up was an added plus! It was a perfect home for our family to enjoy a vacation. Loved being so close to Alys Beach !
De un sitio asociado

10/10 Excelente

georgette f.

Winter Stay at Mirage

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great location- beautiful beach- sadly it was too cold to enjoy the pool but still had a great time.
Verificado

8/10 Bueno

Susan C.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Lovely On-The-Water oceanfront 5 Bedroom 5 Bath with Private Pool

We loved the location. It is really 3 semi-private levels. 2 kitchens and decks off of each level were a bonus.It’s worth the cost of heating the pool for marginal spring days. And, the convenience of our own beach access plus beach chairs and umbrellas included and automatically set up were great.
Se alojó 6 noches en marzo de 2025
Verificado

6/10 Normal

Mary R.

Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio

The Mirage

The beach area is amazing. Private beach and not too crowded. House needs renovations.
Se alojó 5 noches en mayo de 2023
Verificado

10/10 Excelente

Judy N.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Check in was very easy. The house was perfect for our family of 8. The kitchen was very well appointed. The bedrooms were all comfortable, and the views from the decks were spectacular. The location was ideal. We were close to great restaurants and the Publix was only a few minutes away. The beach was not crowded and having the chair service was a real bonus. The management company was very responsive when we had an issue with the air conditioner and sent someone right away. The only negative would be the number is stairs to the beach for anyone with mobility issues. The walking/biking path is directly in front of the house. A great place!
Se alojó 7 noches en agosto de 2025
De un sitio asociado

8/10 Bueno

Jon C.

Great location and amenities

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a great week long vacation at the property. The house is in a great location, right in the beach with chairs and umbrellas included. The house itself was adequate - it’s definitely a rental property with some wear and tear, but nothing that would prevent us from coming back again to the same house.
Verificado

8/10 Bueno

Elizabeth L.

Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio

Sept break

Always a good time
Se alojó 7 noches en septiembre de 2022
Verificado

10/10 Excelente

Cynthia H.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

The beach, the beach, the beach!

Fantastic location, near shopping and great restaurants. The pool could use some maintenance (heater not great) and updating, but being able to walk right out onto the beach is so worth it. The house was clean and well furnished and easily accommodated our family of 10 adults.
Se alojó 4 noches en noviembre de 2022
Verificado

10/10 Excelente

Robert V.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Nice Property

A bit older home but reasonably well kept. Had a couple of issues that were remedied quickly by management. Located on a GREAT place on the beach. Amenities were excellent and the separate living areas were well thought out and fit our family perfectly.
Se alojó 7 noches en junio de 2024
De un sitio asociado

8/10 Bueno

Ryan G.

2023 Fall Break

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great location right on the beach, property is super nice, some maintenance updates are needed, especially outside
Verificado

10/10 Excelente

Revis S.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

PERFECT

We enjoyed being able to walk out the back door, down to our private beach with our chairs & umbrellas waiting for us. Beautiful sunrises and sunsets! We will definitely be coming back and staying at The Mirage!!
Se alojó 5 noches en septiembre de 2023
Verificado

4/10 Mediocre

Stephanie F.

Aspectos positivos: Ubicación
Aspectos negativos: Limpieza, llegada y comunicación
Pros:The house is right on the beach with truly stunning views. The layout is fantastic for multiple families — very spacious and well-designed. The master suite is upstairs, and there are two bedrooms downstairs, each with their own bathrooms, plus a second kitchen, living area, and double washer/dryer. On the main level, there are two full bathrooms, one bedroom, and a bunk room. The space was a major highlight and made the stay comfortable for a large group.Cons:Check-in was difficult — the door code did not work, and customer service was rude and unhelpful. Unfortunately, the house is in poor condition. The floors are coming up, paint is chipped, furniture is damaged, and everything feels worn and neglected. The kitchen had no basic spices at all, which was surprising for a rental of this size. The pool also needs repairs, and overall, the property was not clean upon arrival.With some updates and better customer service, this could be an incredible rental. The location is unbeatable, but the home needs significant attention.
Se alojó 2 noches en noviembre de 2025
Verificado

6/10 Normal

Jaden M.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Location was great and convenient to everything. Pool was dirty after day 1 due to a storm that rolled through but the management company had it cleaned for us earlier than the scheduled cleaning date which was much appreciated. There is a public beach access directly next to the house which caused the beach area to be busier than we would have liked. First impressions house was clean, but after we settled we noticed several areas that need attention. The house is not maintained very well regarding cosmetic repairs that need done. And repairs that have been made are not up to par. Based on the cost to rent the house and the higher end area it is in, we were disappointed in what we got. The location on 30A and the management company, Benchmark, were two positives. We enjoyed our vacation but would have appreciated a better maintained rental.
Se alojó 5 noches en octubre de 2025
De un sitio asociado

8/10 Bueno

Great Location

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great location and nice house - several safety issues that need to be addressed
Se alojó 4 noches en marzo de 2023
De un sitio asociado

8/10 Bueno

Shawn O.

Great Location, House Ok

Rating Details: The property manager was more than helpful. The vacation rental was clean. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The location was great and is the main reason to pick this property. For the price per week being charged, the house is in need of repairs - there are flooring tiles missing, the trash drawers are falling off, curtains are missing, and the 3rd floor Steam Shower smells like mold covered in bleach. The 2 dryer vents are tied together so if both are running it stops the second one due to air flow fault. The beds were hard and sheets were scratchy. The pool was a dirty mess, though they did come on Wednesday to clean it.Again, the reason to stay here is the convenient access to the beach.
Verificado

10/10 Excelente

Jimmy B.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Thanksgiving in FL

We really enjoyed our stay in The Mirage. Prepping food for our Thanksgiving feast was easy with the 2 kitchens. The view of the Gulf was gorgeous and made food prepping extra enjoyable. There were more supplies in the kitchen than are listed on the website, such as: a small crock pot, toaster, a chopper, full size coffee pots in both kitchens, and other things I cannot recall. It was a dream come true for me to have all my family under one roof. The Mirage accommodated all 4 families nicely!❤️💝
Se alojó 6 noches en noviembre de 2023
De un sitio asociado

10/10 Excelente

Beverly M.

Family vacation review

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Fun memories! Things that need attention:Repair of wooden steps going to beach. Pictures were sent.Alge around pool where water fills into poolAnts infestation around pool. They bite!
Verificado

10/10 Excelente

Julie B.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

I loved it but if you have a sensitive nose you are not going to be happy

i loved it very much. stocked well. beautiful. functional. close to the beach. pool. but there is a leak somewhere in the upstairs that was fresh and flowing. the smell caused me to feel ill it was so strong. it was constant. it was actually kind of horrible. soooo if you are sensitive in the ENT to mold, mildew or damp smell this is not the place for you. i really wish i didn't have to type this last part.
Se alojó 5 noches en julio de 2024
De un sitio asociado

10/10 Excelente

Matt D.

Made for an amazing wedding getaway

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We stayed at this location for a wedding and the location alone was worth every penny. Amazing backdrop and easy access to the beach made this trip one to remember. It was great having enough rooms and kitchen setups to handle all our family in one home. The few things I would suggest for improvements would be more ceiling fans (especially in the bedrooms) and for the rooms on the lowest level to have some kind of dressers for clothes storage. Other than that there was some wear and tear on the stairs to the beach but I imagine that's hard to upkeep in Florida weather. The house was clean and provided practically everything we needed. We would definitely stay at this property again.
De un sitio asociado

6/10 Normal

John S.

Beautiful house

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a great time at The Mirage. The pool was great and beach access was phenomenal. Our only complaints were the balconies were not fully accessible to us due to some structural concerns that we were told would be fixed. However, the lumber wasn't delivered until we were leaving on our last day. Also, the listing said there was a pullout sofa bed on the second floor (which we needed) but it had been removed prior to our stay. Overall we had a great time. Fortunately, we are an easy going group and rolled with the flow. But be sure to ask lots of questions before you get there.
De un sitio asociado

2/10 Horrible

Jan P.

Very unhappy

Rating Details: The property manager was adequately helpful. The vacation rental was clean. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The interior of the house was great, the exterior was terrible. The grill was so bad it was replaced. The pool was never cleaned during our stay. This was 40 here we rented from benchmark and we paid an additional 4000 hours for an improved house on the beach. Very disappointed in the overall home and disappointed with no resolution offered by benchmark. Will not use them again.
De un sitio asociado

6/10 Normal

Bob W.

Great Location, Needs Basic Maintenance

Rating Details: The property manager was more than helpful. The vacation rental was clean. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The house is in a great location but the owner should really put some basic maintenance into the house during the off season. Simple things like paint, repairable equipment and grounds maintenance and you would have a much better house. The constant issues we had with the pool heater and the entire two day electrical project were a major inconvenience during our Spring Break week. Management was responsive after I got through the answering service but the issues we were having should have been noticed and fixed during the off season.
De un sitio asociado

4/10 Mediocre

Richard W.

Not as good of service as in the past

Rating Details: The property manager was very unhelpful. The vacation rental was clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Benchmark customer service was not a local group but an outsourced overseas contact. We never got calls back in response to our problems. Pool heater was never turned on and no response as to why. AC problems we investigated and fixed on our own when we got no calls back to help. (For whatever reasons breakers were turned off) . Basically not the same customer service we have had in the past. Pool cleaning guy came mid day and then told us we have to stay out for a couple hours, and just threw his hands up when we asked about the heater...as in not my problem.