6/10, Acceptable
Katie J.
19 d’ag. de 2025
Què li ha agradat: Neteja
We checked in with ease, the location is wonderful! What was unfortunate, was that the back sliding glass door to the condo would not lock. We call that night, and were told to find a broom and shove it in the door. It was just my mother and I there traveling with my child, and she was very upset that we were unable to lock the door. The next day we called for maintenance to come see if they could fix it, heard nothing back, and then was not able to secure our condo the second day. The third day we called back to find out what happened, and they said that maintenance came in, and a part needed to be ordered to fix the lock, and there was no guarantee when this would be corrected. We were in and out of condo from the beach, pool, and town, and did not like that someone could at any point be in and out of the condo, and this already was due to a concern with feeling safe. One morning at 0600 while the door would not lock, we got a very loud knock at the front door, It woke everyone up, and was very unsettling. The condo itself was nice and had the necessary amenities and great location, but given 3 stars due to the fact that we did not feel safe for half of our stay, When they communicated that they weren’t sure when the part would arrive to be able to secure the door, we asked if there was another condo we could relocate to, or if once the part came in we could possibly extend our stay one night due to the inconvenience, we were told that was not an option.
Katie J.
Estada de 5 nits (ag. 2025)