8/10 Bueno
Kylie
Viaje en pareja
28 de may de 2024
Aspectos positivos: Limpieza, personal, servicios y instalaciones y estado del alojamiento
We stayed here for one night… just as something different, as we both have never stayed in a Ryokan before. The Satoyama suite was one of the nicest rooms we’ve ever stayed in. You could tell that it was recently renovated/brand new. It also offered a perfect view of Lake Biwa and the surrounding Otsu area. The open air bath and shower was also a nice touch. We took the train from Kyoto to Ogoto Onsen Station. Once you get to Ogoto Onsen Station there is an area where you can call the hotel and a shuttle is sent to pick you up from the station. It was very nice, especially after lugging our bags around stations all day long. Check-in was super easy; the first question they asked us is if we spoke Japanese. We did not. The person who helped us spoke really good English. Everyone who helped us out was super friendly and accommodating. Since we were also considered VIP because we were staying in the suites we got unlimited free snacks and drinks if we showed our room key downstairs. The only gripe I had was the fact that we didn’t realize that we only paid for breakfast the next morning and not dinner the night we stayed. The only way you can get in for dinner is with a timed ticket which they only gave us for breakfast. They stop serving dinner around 8pm and only begin with room service after dinner is done being served. Since it was a long walk into town from where the hotel was located we had to wait until 8pm for room service. Other than that, the hotel was lovely.
Kylie
Se alojó 1 noche en mayo de 2024