Viatges a Ortenburg

Flott hotell

I wish my experience of staying at the K+K hotel was more hands on as to allow me to present a more insightful review. Unfortunately, when my wife and I, who were celebrating our 30th wedding anniversary, turned up at the hotel after a long delayed journey, we were told that our pre paid room was not available as it was given to another guest. The receptionist was obviously embarrassed and arranged for us to stay at a hotel down the road. Unfortunately, the replacement hotel was of far less inferior quality and lacked the amenities of the 4 star hotel we booked, including a bar, gym, sauna, outdoor area etc. it was also disappointing that they failed to rectify the problem for the 2nd night. I have written to Hotels.com, as I only booked through them to guarantee the extra protection that they offer. So far, I have had no response!

Room’s AC was broken, front desk was helpful and changed our room to one with AC.

Hotel was lovely, everything was clean and staff were very helpful. We were flying out late, and we were allowed to use the showering facilties before we left. I would stay here again for sure.

The staff was very nice. The room was small. The shower was small. I had a queen size bed that basically was the size of a full-size bed. I know that’s normal for Europe, but I wasn’t very happy with my room and I would never stay there again The only reason I picked it is because it was next to Marienplatz. It was very convenient to walk to all the shops and restaurants The one thing they don’t tell you is that there’s major construction going on right by the hotel my taxi cab driver had to drop me off a block away, which isn’t a big deal, but it was inconvenient