3 habitaciones2 baños8 huéspedes131 metros cuadrados
Servicios populares
Piscina
Cocina
Lavadora
Secadora
Wifi gratis
Aire acondicionado
Añade las fechas para ver los precios
Acerca de este alojamiento
Incredible's Hideaway - 3 bed Windsor Hills condo, SLEEPS 8, 1.5 miles from WDW!
Welcome to Incredibles Hideaway, an incredible second floor 3 bedroom / 2 bathroom condo in the highly sought after gated resort of Windsor Hills. We have a great selection of privately owned condos and townhouses available here, each designed with your vacation enjoyment in mind, and Incredibles Hideaway is a great example of that.
Why Incredibles Hideaway
Less than a 2 minute walk to the main clubhouse, pool and water park
2 miles from Walt Disney World
All resort amenities are included in the price
Features a King size master suite
Full size washer and dryer in unit
Tiled floors throughout
Free high speed Wi-Fi and upgraded cable package
Gated resort style community manned 24 hours a day
Shops and restaurants within easy walking distance
All towels, linens and crockery provided
Very competitively priced for a home of this standard, this superbly appointed home offers fantastic value for money providing, as it does, tremendous resort style amenities, in a secure gated community, located just 2 miles away from Walt Disney World.
Incredibles Hideaway is a 3 bedroom / 2 bathroom second floor condo in block number 2 of Windsor Hills. This floor plan is the biggest of any condo in Windsor Hills and with 1410 sq ft of living area to enjoy it provides plenty of room to relax, while the resort amenities provide a host of options for those who are more energetic!
Located less than a 2 minute walk from the main clubhouse and pool area, complete with a superb water park, Incredibles Hideaway provides an enjoyable view of some of the resort amenities which can be enjoyed from your private patio. As you would expect, this lovely condo also comes extremely well equipped.
A little more room is always a good thing for a family on vacation, but Incredibles Hideaway still has a relaxing feel to it, which probably comes from the soothing pastel shades chosen to decorate the condo. The tasteful furnishings, the amount of thought that has gone into preparing the home, and the themed bedroom that kids will really love, all combine to make this lovely condo an ideal choice for a family vacation.
Incredibles Hideaway sleeps 8 people comfortably, and this is where the extra living space really does come into play. The bedrooms consist of one King size master which has full en-suite facilities, a Queen room which is very nicely decorated too, and a third bedroom which houses 2 sets of twin bunk beds, themed for children featuring their favorite Incredible characters. The Queen and Bunk bedrooms share the second full bathroom. We should also at this point add that all towels and linens are provided for your stay, another great feature offered in your home from home.
Incredibles Hideaway also boasts a compact kitchen, spacious living room and dining area, and a laundry room with a full size washer and dryer. The main living area features a large flat screen television, perfect for watching a family movie, and with an upgraded cable package too, there are plenty of those available.
*Every room has a wall mounted TV, and please note that the condominium also has high speed wireless Internet access, which is offered complimentary to all our guests. High speed wireless Internet access is also complimentary when you relax by the pool and waterslides.
Another really attractive feature of this home is that all the floors are either tiled or have laminate flooring, so no carpets to worry about here, something that is proving to be increasingly popular with guests.
After enjoying a memorable day at the theme parks everyone will surely appreciate the well stocked kitchen with a dishwasher, microwave, full size refrigerator and freezer, stove, coffee machine, toaster, waste disposal on offer as well as all the hand held appliances you would expect. With all kitchen utensils and crockery provided too, and a dining area with ample seating for 6, everything is there for you to both prepare, and enjoy, a home cooked family meal.
A patio door from the living area leads onto a small balcony furnished with a table and chairs, which faces East and sees the early morning sun. It is a very nice place to just sit and relax and perhaps plan your next Incredible adventure over breakfast.
Incredibles Hideaway has been incredibly popular over the years and really is an impressive option for all the family, from those who want superb resort style amenities, to families just looking to relax. Incidentally, for those who have difficulty with stairs, this second floor unit has that covered too as there are 2 elevators servicing the building, so no worries there.
We really hope you have enjoyed viewing Incredibles Hideaway and look forward so much to welcoming you on your next vacation. Your family will certainly thank you for it, and so will we!
Windsor Hills Resort
Windsor Hills is a beautiful, family-friendly, gated resort community in Kissimmee, Florida (south of Orlando). Situated only two miles from Walt Disney World® Resort, it’s located within easy reach of most of Orlando's top attractions. The Windsor Hills villas each have private, screened-in pools in addition to the fabulous community pool and kids’ water park. This secure, 24/7 guarded community has everything and more for your family vacation.
Some of Windsor Hills’ notable features include a luxurious zero-entry pool, water park with fountains and water slides, a hot tub/spa, and a toddler splash pad. There are plenty of recreational areas, including tennis, basketball, and volleyball courts for everyone. There’s even a putting green! Windsor Hills also features multiple playgrounds for the children, including a large castle-style playground.
The enormous Windsor Hills clubhouse overlooks the double Olympic-sized swimming pool and houses billiards tables, a video game area, a marketplace with grill, a fitness room with top of the line fitness equipment, a high definition surround sound movie theater, and other outdoor recreational activities. It’s a relaxing, playful atmosphere for the entire family!
No other private vacation home rental community in this area has what Windsor Hills has to offer, which is why it is the number one resort for many visitors. The facilities are as good as anywhere in the Orlando/Disney area, and you won't have to break the bank to enjoy them.
All Windsor Hills vacation rentals are located less than 10 minutes from Walt Disney World, just one mile from the attraction-packed Highway 192, less than a mile from a Walmart Supercenter and gas station, about 2.5 miles from I-4, and 10 minutes from Celebration, the community designed and built by Disney. There are plenty of dining and shopping options nearby.
Universal Orlando Resort is about 21 minutes away, and Sea World about 19 minutes, traffic permitting. Kennedy Space Center at Cape Canaveral is just over an hour away. In the other direction, Clearwater Beach is about an hour and a half drive.
There are several golf courses within easy reach, including Mystic Dunes, a 72-par public course designed by Champions Tour Player and NBC Golf Analyst Gary Koch. It’s literally a five minute walk away. Legends course at Orange Lake (5 minute drive) and the beautiful course at Celebration (15 minute drive) are also nearby.
The Windsor Hills resort is home to approximately 320 condos, 210 townhomes, and 470 single-family homes spread across a beautifully maintained and landscaped community. Their 24 hour manned gates and computerized security system track every guest, visitor, and delivery that enters the community, providing a safe and secure environment for your family vacation.
Distance to Popular Orlando Area Attractions
Walt Disney World® Resort: 7 minutes (2.6 miles)
Universal Orlando Resort: 21 minutes (15.4 miles)
SeaWorld Orlando: 19 minutes (11.6 miles)
Orlando International Airport (MCO): 27 minutes (23.4 miles)
ESPN Wide World of Sports Complex: 9 minutes (4.7 miles)
Downtown Orlando: 27 minutes (23.4 miles)
Cape Canaveral: 64 minutes (66.7 miles)
Clearwater Beach: 85 minutes (88.2 miles)
Frequently asked questions.
* Check in time is 4.00pm. Check out time is 10.00am.
Early check in and late check out may be available for an additional fee if the home allows. Please ask for further details.
* We take a 25% deposit at the time of booking, with the balance due 30 days prior to arrival. If you are planning to stay within the next 30 days then full payment will be due at the time of booking to secure the home.
* Guests are not required to check in at our office in Celebration. You will be going straight to the property on arrival, and using a unique access code to gain entry. Your arrival pack, sent 3-5 days prior to arrival will have all this information, as well as the address, directions, and internet password for the property.
* Like all vacation homes our homes are classed as self catering accommodation. We do provide starter supplies of soap, toilet tissue, shampoo, detergent and dishwasher tablets, but guests are expected to replenish them during their stay.
Servicios del alojamiento
Playa
Toallas de playa
Piscina/spa
Piscina climatizada
Piscina compartida
Internet
Disponible en el condominio: wifi gratis
Aparcamiento y servicios de transporte
Aparcamiento en las instalaciones
Cocina
Cafetera y tetera
Frigorífico
Horno
Lavavajillas
Licuadora
Microondas
Placa de cocina
Tostadora
Vajilla y utensilios de cocina
Restaurante
Mesa de comedor
Dormitorios
3 dormitorios
Se proporcionan sábanas
Baño
2 baños
Bañera o ducha
Ducha
Se proporcionan toallas
Zonas comunes
Mesa de comedor
Sala de estar
Zona de comedor independiente
Entretenimiento
Televisión con canales por cable o satélite
Videojuegos
Zonas al aire libre
Balcón
Mobiliario exterior
Servicios de lavandería
Lavadora
Lavandería
Confort
Aire acondicionado
Calefacción
Mascotas
No se admiten mascotas
Características especiales/accesibilidad
Si tienes algún requisito de accesibilidad en particular, ponte en contacto con el alojamiento con la información que aparece en la confirmación que recibiste al reservar.
Acceso a la entrada bien iluminado
Alojamiento de una planta
Ascensor
Moqueta fina en las zonas comunes
Suelo de baldosas en las zonas comunes
Alojamiento libre de humo
Servicios e instalaciones
Plancha o tabla de planchar
Aspectos destacados de la ubicación
Cerca de tiendas outlet
Cerca de un hospital
Actividades
Gimnasio
Piscina climatizada
Tenis
Zona recreativa o sala de juegos
Baloncesto en las inmediaciones
Equitación en las inmediaciones
Golf en las inmediaciones
Natación en las inmediaciones
Observación de aves en las inmediaciones
Parque temático en las inmediaciones
Visitas a bodegas en las inmediaciones
Medidas de seguridad
No hay detectores de monóxido de carbono ni aparatos de gas (el propietario ha indicado que no hay detectores de monóxido de carbono ni aparatos de gas en el alojamiento)
Detector de humo (el propietario ha indicado que hay un detector de humo en el alojamiento)
Registro de entrada sin contacto personal disponible
Edad mínima para realizar el registro de entrada: 21 años
Salida
Salida antes de las 10:00
Registro de salida sin contacto personal disponible
Instrucciones especiales de entrada
Recibirás un correo del propietario con las instrucciones de entrada y de salida.
La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática
Instrucciones de salida
Los propietarios requieren que se lleven a cabo las siguientes tareas antes de dejar el alojamiento:
Llevarse los artículos personales y sacar la basura
Cerrar las puertas
Si no se completan estas tareas, es posible que el propietario deje una valoración negativa.
Mascotas
No se admiten mascotas.
Menores y camas adicionales
En este alojamiento se aceptan menores.
Eventos
No se permiten eventos
Fumadores
No se permite fumar
Información importante
Otros detalles
Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
Se aceptan estancias de larga duración.
El propietario ha indicado que el alojamiento no cuenta con un detector de monóxido de carbono ni con aparatos de gas.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor y cierre de seguridad.
Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
Nuestro asociado, Vrbo, gestiona este alojamiento. Recibirás un correo suyo con un enlace a tu cuenta de Vrbo para que puedas modificar o cancelar tu reserva desde allí.
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Información sobre la zona
Este piso se encuentra en el barrio Windsor Hills de Kissimmee, cerca de parques temáticos y cerca de un parque acuático. Club de golf Mystic Dunes y Campo de golf Reunion Resort Golf Course son excelentes opciones para los que buscan unas vacaciones activas, pero si lo tuyo son las compras, no te pierdas Complejo de entretenimiento Old Town y Flamingo Crossings Town Center. ¿Viajas con niños? Entonces una buena opción será llevarlos a Walt Disney World® Resort, ¡estarán encantados! Puedes aprovechar también para ver algún partido o evento en ESPN Wide World of Sports Complex. Descubre todas las actividades acuáticas que podrás hacer en la zona (por ejemplo, natación); además tendrás ocasión de disfrutar de la naturaleza al aire libre con opciones como la equitación. Ver guía de viaje de Kissimmee
Kissimmee, FL (ISM-Kissimmee Gateway): a 23 min en coche
Restaurantes
McDonald's
A 4 min en coche
Starbucks
A 3 min en coche
El Cafetal Bakery & Restaurant
A 3 min en coche
Del Taco
A 3 min en coche
IHOP
A 3 min en coche
Preguntas frecuentes
¿En Incredible's Hideaway - 3 bed Windsor Hills condo, SLEEPS 8, 1.5 miles from WDW! hay piscina?
Sí, este alojamiento cuenta con una piscina. Encontrarás piscinas climatizadas o de otros tipos.
¿En Incredible's Hideaway - 3 bed Windsor Hills condo, SLEEPS 8, 1.5 miles from WDW! se aceptan mascotas?
No, este alojamiento no admite mascotas.
¿Cuál es el precio del aparcamiento en Incredible's Hideaway - 3 bed Windsor Hills condo, SLEEPS 8, 1.5 miles from WDW!?
El alojamiento cuenta con estacionamiento propio.
¿A qué hora se realiza la entrada en Incredible's Hideaway - 3 bed Windsor Hills condo, SLEEPS 8, 1.5 miles from WDW!?
Hora de inicio del registro de entrada: 16:00.
¿A qué hora se realiza la salida en Incredible's Hideaway - 3 bed Windsor Hills condo, SLEEPS 8, 1.5 miles from WDW!?
La salida se realiza a las 10:00.
¿Dónde se encuentra Incredible's Hideaway - 3 bed Windsor Hills condo, SLEEPS 8, 1.5 miles from WDW!?
Este edificio de condominios de Kissimmee para familias se encuentra en la zona de Windsor Hills, a menos de 5 kilómetros de Island H2O Live! y Walt Disney World® Resort. Club de golf Mystic Dunes está a 4,2 km de distancia.
Comentarios sobre Incredible's Hideaway - 3 bed Windsor Hills condo, SLEEPS 8, 1.5 miles from WDW!
Comentarios
Excepcional
Todos los comentarios se corresponden con experiencias reales de huéspedes. Solo pueden enviar comentarios los viajeros que hayan reservado su estancia con nosotros. Verificamos los comentarios de acuerdo con nuestra guía de contenidos, y los publicamos todos, ya sean positivos o negativos.
106 comentarios de un total de 140 con una puntuación de 10 - Excelente
10 - Excelente
106
23 comentarios de un total de 140 con una puntuación de 8 - Bueno
8 - Bueno
23
5 comentarios de un total de 140 con una puntuación de 6 - Normal
6 - Normal
5
5 comentarios de un total de 140 con una puntuación de 4 - Mediocre
4 - Mediocre
5
1 comentarios de un total de 140 con una puntuación de 2 - Horrible
2 - Horrible
1
9,0
Limpieza
9,6
Ubicación
Comentarios
Comentario verificado
8/10 Bueno
Jessica K.
22 de abr de 2026
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
We enjoyed our stay here! It’s conveniently located to Orlando attractions. Club house pool was great! The unit itself needs a deep clean and some renovations / updates. However, it still had all the amenities we were looking for.
Se alojó 6 noches en abril de 2026
Comentario verificado
10/10 Excelente
alison G.
24 de mar de 2026
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great stay. Communication was excellent. Clean and comfortable. Beautiful pool. Very close to the parks. Had a wonderful time. Thank you.
Se alojó 4 noches en marzo de 2026
Comentario verificado
10/10 Excelente
Jamie O.
11 de sept de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Excellent
Great place to stay
Se alojó 6 noches en septiembre de 2022
Comentario verificado
10/10 Excelente
Leah A.
26 de jul de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
We had a great stay in the condo. The resort had a nice pool area. The condo was clean, quiet and the bed was comfortable. We would definitely stay again!
Se alojó 8 noches en julio de 2025
Comentario verificado
10/10 Excelente
Merci M.
23 de oct de 2022
Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio
Nice 3 bedroom
Had everything we needed, a fun pool and was close to Disney
Se alojó 7 noches en octubre de 2022
Comentario verificado
8/10 Bueno
tim e.
6 de ago de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
July getaway
Place was great for the price
Se alojó 7 noches en julio de 2024
Comentario verificado
10/10 Excelente
Jim H.
15 de mar de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Florida getaway
Centrally located to all that central florida has to offer.
Se alojó 28 noches en febrero de 2025
Comentario verificado
10/10 Excelente
Kimberly H.
19 de may de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great Property
Very clean and close to parks. Lots of space and a great community pool. We would definitely stay here again!
Se alojó 5 noches en mayo de 2023
Comentario verificado
8/10 Bueno
Lindsey P.
29 de jun de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Stay
Exactly as shown! Great location, close to Disney and very safe. Parking was very easy. Communication was wonderful.
Se alojó 3 noches en junio de 2025
Comentario verificado
10/10 Excelente
Trevor T.
9 de ene de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Beautiful resort, great location!
This resort was stunning, with a great pool, water slides, and hot tub that we spent most of our days in. Close to tons of stores (Walmart, Disney souvenirs, Target) and Starbucks. We definitely recommend!
Se alojó 4 noches en enero de 2023
Comentario verificado
10/10 Excelente
Steven I.
22 de jul de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Disney Trip with Grandchildren
This was an excellent place to stay. The location to Disney is close and the water park was amazing. We had a good choice of restaurants that were close by as well. Overall, I don’t think we could have made a better choice. The condo was very spacious, easy in and out, and again, so close to Disney.
Se alojó 7 noches en julio de 2023
Comentario verificado
6/10 Normal
Christopher P.
4 de abr de 2026
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great location, very easy access. Some minor troubles; A/C unit stopped functioning the first day but the unit owner was very quick to have it fixed. The master toilet was not great - needed plunged a lot, and the unit only had a sink plunger. I had to go buy a toilet plunger. There was a washer/dryer in the unit, but the washer probably needs replaced because it wouldn't balance for any load. The drum would bang and crash into the sides of the washer and sounded like a freight train was rolling through. We basically couldn't use it, unless we baby-sat the washer and corrected the balance a few times throughout the load. Few towels in the unit, and they were all small and poor quality. Honestly, minor things. We spent most of our time at Disney, and this location is amazing for that.
Se alojó 7 noches en marzo de 2026
Comentario verificado
10/10 Excelente
Katherine I.
4 de abr de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great Location
We’ve stayed at Windsor hills before and love it. I understand that it’s a self sufficient unit but we’re a bit disappointed in the few supplies in the kitchen. Other then that, it’s a great location and we plan to return.
Se alojó 7 noches en marzo de 2025
De un sitio asociado
10/10 Excelente
Lynda W.
20 de ene de 2023
Close to everything!!
Our condo was clean, modern, and conveniently located near everything! It was so easy to get to the expressway. The pool and waterslide were big pluses. Staff was friendly and helpful.
Se alojó 6 noches en enero de 2023
Comentario verificado
8/10 Bueno
linda k.
15 de abr de 2023
Aspectos positivos: Limpieza, llegada, comunicación y ubicación
okay
Overall good, not enough silverware/utensils. Kids enjoyed pool, unit was nice.
Se alojó 5 noches en abril de 2023
Comentario verificado
10/10 Excelente
Daniel S.
28 de dic de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Nice apartment near resorts
Pretty basic 3 bed 1&3/4 bath apartment. Tidy, and straightforward.
Se alojó 7 noches en diciembre de 2022
Comentario verificado
10/10 Excelente
Viajero verificado
31 de may de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Suited Us Just Fine
We enjoyed our family vacation to Orlando parks and outlet shopping. The condo could use some decor updates (my opinion) but we found it to be clean and plenty spacious for our family of 5. The property management team was very responsive when we requested extra pillowcases. The pool area was great.
Se alojó 5 noches en mayo de 2023
Comentario verificado
10/10 Excelente
Lisa J.
13 de ago de 2022
Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio
Aspectos negativos: Comunicación
Just as I expected, not disappointed
Just as I expected, not disappointed. The place was exactly as it is listed three bedrooms two baths kitchen living room dining room table. Pool splash pad and slides are as advertised, kids love them all! Great location to Disney without being in Disney. Right off the main road where there are plenty of dining and souvenir options!
Se alojó 6 noches en agosto de 2022
De un sitio asociado
4/10 Mediocre
Keith S.
12 de ene de 2023
Nice people
The staff was help fall
Se alojó 10 noches en febrero de 2022
Comentario verificado
8/10 Bueno
Alicia M.
12 de nov de 2022
Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio
Good for the price
Good location and overall property. Nice pool area and fitness center. The unit was good for the price. As others have said, the carpet needs to be replaced. Kitchen/cleaning supplies were limited and definitely not enough trash bags supplied for a full week. We would likely stay again.
Se alojó 7 noches en noviembre de 2022
Comentario verificado
8/10 Bueno
Jessie K.
17 de ene de 2024
Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio
Good Overall
The person we rented from was amazing in getting back to us about questions we had. There's a few things that need addressing - heat didn't work while we were there and we happened to visit during a cold snap, freezer didn't freeze and we had to throw away frozen food we purchased. The pool was fantastic and the extras you can do within the complex.
Se alojó 7 noches en diciembre de 2023
Comentario verificado
8/10 Bueno
Dennis A.
22 de jul de 2022
Aspectos positivos: Limpieza, llegada, comunicación y ubicación
Property served its purpose.
Upon arrival, the gatekeeper / security guard was unpleasant to deal with. Very rude, seemed as if he didn't like his job. Check in was at 4pm but I had to wait until 6pm because the property wasn't ready. Other than that the property served its purpose. It was clean and the neighbors were pleasant.
Se alojó 4 noches en julio de 2022
Comentario verificado
2/10 Horrible
Mary C.
26 de mar de 2023
Aspectos positivos: Ubicación
Aspectos negativos: Limpieza, llegada, comunicación y precisión del anuncio
Vacasa vacations
First off we had early check in and when we got to the security gate they had no info on our party. It took 2 hrs to get Vacasa to send the paperwork to Windsor hills… so much for early check in!! The rental property was not clean and in disrepair. The security lock on the door was broke, there was no stopper in the master bedroom sink, the kitchen sink faucet was very difficult to move, cobwebs and dust thru out, couch and loveseat cushions kept sliding out and one of the arms was ripped. The location was good for the theme parks.
The whole condo needed deep cleaning and a makeover!
Se alojó 7 noches en marzo de 2023
De un sitio asociado
6/10 Normal
Amber W.
1 de nov de 2023
It's the little things that count
We stayed at Windsor Hills in Kissimmee, Florida. Upon first look, the place was great, except we walked in to a beeping smoke detector. We ended up removing it from the ceiling after contacting Vacasa and never having Maintenance show up to change the battery. Enough beds for all the kids, comfortable couches, washer and dryer, linens, towels, and the screened in balcony. Upon closer inspection - no pizza cutter (should be a staple at any house), the keypad quit working (there was a back up key we had access to after contacting Vacasa), and it needed a deep cleaning. The location was ideal to get to SeaWorld and other parks and recreation. The resorts amenities were awesome. Having a pool with water slides on a daily basis was fantastic. The kids used that area a lot and enjoyed the snacks, weight room (18+), ping pong tables, hot tub and it was all within walking distance.
Se alojó 7 noches en octubre de 2023
Comentario verificado
8/10 Bueno
Krissy R.
21 de feb de 2024
Aspectos positivos: Limpieza, ubicación y precisión del anuncio
Great option
Overall we had a fine experience here. We had a bit of an issue checking in; the guard didn’t have our names as guests on the location I rented. After some time he was able to locate us under a completely different unit not even owned by them. It took quite some time to get someone on the phone to figure out what was going on. After a long drive with overtired kids, it was frustrating to have that issue and not much urgency from vacasa. They didn’t seem bothered by the issue and didn’t offer much resolution. The guard was nice enough to let us in as guests of the wrong unit, but there was no follow up from the company to confirm that we had the right place. Luckily there wasn’t anyone already in the condo when we attempted to enter, and our stay was uninterrupted. They were supposed to call us back with a resolution and never did. I’m not sure if it was an error on the part of vacasa or Windsor hills, but neither party cared to resolve or communicate with us.
The condo itself was very clean and the only issue inside was the fridge/freezer not being very cold. We didn’t realize until it was much later that nothing was freezing in the freezer and items in the fridge weren’t super cold. We didn’t end up reporting it to vacasa because we had a short stay and didn’t feel they would do much while we were there. We had bottles of water in the freezer for 3 days that never came close to freezing and we tossed the leftovers in the fridge to be safe.