2/10, Horrible
JOSH S.
31 de des. de 2023
Què no li ha agradat: Neteja
Didnt get to stay
I reserved this ahead of time, recieved confirmation email, and receipt of payment. I thought everything was good to go, until we arrived at the gate late at night to get in. Turns out our reservation was overbooked and someone else was staying there. The host was kind, but could only turn me over to VRBO support. We had to stay in a not-so-pleasant hotel (and pay for that as well). I was on the phone with support until 1 a.m trying to figure out how to get a refund or another accomadation- to which they had no accomadation, and left it up to me to find. We traveled 6 hours to have to go through all that, and having to find somewhere else to stay. We had already paid for tee times at a few courses with not much time to figure out anything. This was a terrible experience.
JOSH S.
Estada de 3 nits (des. 2023)