4/10
Reception was a disaster! Shannon should be doing something else! No one could help us in Spanish even though they were there! Plus, we had to pay an extra $357 to allow us in for just 2 nights! $300 was refundable insurance, and $57 wasn't. Our room was very clean. At least someone did their job well. Across from our building, number 900, they're remodeling another building, so starting at 7am, it's a terrible noise! You don't feel the staff's attention at all. The pool with slides was fun, clean, and tidy! We're people looking for vacations with people who know how to treat guests. Work on that!
albert
Se alojó 2 noches en junio de 2025