11 habitaciones12 baños24 huéspedes511 metros cuadrados
Servicios populares
Piscina
Bañera de hidromasaje
Cocina
Lavadora
Secadora
Wifi gratis
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Todo el alojamiento
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Bubble Hockey, Pool Table, Shuffleboard, Arcades, 15 Mins to Disney: Vacation Station
*** BE SURE TO CHECK OUT THE VIDEO TOUR *** *** DISCOUNTS FOR 7+ NIGHT STAYS *** Inquire for more details (some restrictions apply)
Upon entering the home, you'll be amazed by the expansive living area. The open kitchen will appeal to the chef of the family as it's well equipped with stainless-steel appliances, large island, two refrigerators, two dishwashers, and a huge dining table with views of the adjacent pool. Neighboring the kitchen and dining is the living area with a comfy sectional sofa and flat screen tv – perfect for lounging around after a day at the parks!
Movie night will be a sure hit as this home has a pretty epic theater with tiered seating and popcorn all over the walls. Nearby you'll find an equally impressive game room complete with bubble hockey, shuffleboard, giant wall Scrabble, pool table, and a classic upright arcade.
When you're ready to call it a night, head to one of the eleven bedrooms including one of two master suites each with king-size beds, mounted television and adjacent ensuite. You'll find other rooms with Queen size beds and a couple with themed bunk beds which the young ones will love.
Features > 11 Bedrooms > 13 Bathrooms > Bubble Hockey > Pool Table > Classic Upright Arcade > Giant Wall Scrabble > Shuffleboard Table > TV Wall 4x 42” in Game Room > Chefs Kitchen w/ 2x Refrigerators and Dishwashers > TVs in all Bedrooms > Blazing Fast 1,000 Mbps Wireless Internet > Contemporary Furniture Throughout > Washer & Dryer > Central Heat & Air Conditioning > Resort Style Pool with Chaise Lounges > 5,496 Sqft
Bedrooms Bedroom 1 – 1st floor, King bed Bedroom 2 – 1st floor, King bed Bedroom 3 – 1st floor, King bed Bedroom 4 – 1st floor, King bed Bedroom 5 – 2nd floor, Twin over Full bunk (*Secret Life of Pets) Bedroom 6 – 2nd floor, Twin over Full bunk (*Princess) Bedroom 7 – 2nd floor, dual Twin beds (*Sing!) Bedroom 8 – 2nd floor, dual Twin beds Bedroom 9 – 2nd floor, King bed Bedroom 10 – 2nd floor, King bed Bedroom 11 – 2nd floor, King bed
Resort Community You'll find the exclusive community of Encore to be conveniently located minutes away from all of the top attractions, tons of restaurants, and more shopping than you'll be able to handle. Stroll the well-manicured grounds of the resort and find beach volleyball courts, a clubhouse with restaurants and bars, and many cozy seating areas. Unfortunately, Encore waterpark access is not available as the HOA has many restrictions. Jimmy Buffett's Island H2O, a much larger and advanced waterpark is a mere 10-minute drive away.
Neighborhood Guests will find this home as centrally located as it gets just steps away from all the action. You're less than 15 minutes to Walt Disney World, Disney Springs, and ESPN Wide World of Sports. Great shops and eateries such as Ford's Garage, Carrabba's, Bonefish Grill, Miller's Ale House, and Cracker Barrel are all within 10 minutes on Irlo Bronson/ 192.
Worth Mentioning > We manage nearby properties if you need more than one! > A rental agreement requiring signature will be sent to the confirmed guest after booking. A copy of this agreement can be provided prior to booking as requested. > This home will be stocked with a very limited starter set of consumables such as soaps and paper products. Guests are advised to either bring or purchase additional after arrival. > Contactless check-in is anytime after 4p with checkout anytime before 10a > We have a strict no party policy, the registered guest will need to be 25+, excessive use of the property/ extra cleaning required/ failure to follow checkout procedures/ breach of rental agreement will result in steep additional charges. > Guests will have access to park 5 cars, if you're planning on bringing more please inquire first > The pool & spa located in the backyard can be heated for $40 per day. Pool heat is required to heat the spa as they cannot be separated. > Access to Encore's waterpark and transportation are not included in this rental (due to resort restrictions) but you can still have room service delivered > A photocopy of your drivers license and credit card may be required upon check-in > Arrival details will be sent via email 2 days prior to arrival once all conditions such as full payment & signed rental agreement are satisfied > PLEASE read the entire listing and feel free to reach out with any questions
Distance & Drive Time to Local Attractions: Magic Kingdom at Walt Disney World - 8.6 miles or 12 mins EPCOT at Walt Disney World - 8.1 miles or 12 mins Hollywood Studios at Walt Disney World - 7.1 miles or 10 mins Animal Kingdom at Walt Disney World - 5.2 miles or 10 mins ESPN Wide World of Sports at Walt Disney World - 6.8 miles or 10 mins Typhoon Lagoon at Walt Disney World - 9.1 miles or 14 mins Blizzard Beach at Walt Disney World - 7.2 miles or 10 mins Disney Springs at Walt Disney World - 9.6 miles or 14 mins Universal Studios at Universal Orlando - 17.2 miles or 20 mins Islands of Adventure at Universal Orlando - 17.2 miles or 20 mins Epic Universe at Universal Orlando - 17.9 miles or 22 mins Volcano Bay at Universal Orlando - 17.2 miles or 20 mins CityWalk at Universal Orlando - 17.2 miles or 20 mins SeaWorld - 14.1 miles or 16 mins Discovery Cove - 14.1 miles or 16 mins Aquatica - 15.6 miles or 18 mins Kennedy Space Center - 66.6 miles or 65 mins LEGOLand - 29.8 miles or 35 mins Gatorland - 17.1 miles or 20 mins Island H2O Water Park - 4.4 miles or 8 mins Medieval Times Dinner Show - 11.8 miles or 16 mins Orlando International Premium Outlets - 18.5 miles or 22 mins ChampionsGate Golf Club - 4.9 miles or 9 mins Celebration Golf Club - 7.7 miles or 12 mins Cocoa Beach - 74 miles or 70 mins Daytona Beach - 80.2 miles or 70 mins
Instalaciones del alojamiento
Piscina/spa
Bañera de hidromasaje
Piscina climatizada
Piscina privada
Internet
Disponible en la casa: wifi gratis
Aparcamiento y servicios de transporte
Las opciones de aparcamiento de las instalaciones incluyen garaje
Cocina
Cafetera y tetera
Frigorífico
Horno
Isla de cocina
Lavavajillas
Microondas
Placa de cocina
Tostadora
Vajilla y utensilios de cocina
Restaurante
Mesa de comedor
Dormitorios
11 dormitorios
Se proporcionan sábanas
Baño
11,5 baños
Bañera
Bañera o ducha
Ducha
Se proporcionan toallas
Secador de pelo
Zonas comunes
Mesa de comedor
Sala de estar
Zona de comedor independiente
Entretenimiento
Estéreo
Juegos
Smart TV con canales por cable o satélite
Videojuegos
Zonas al aire libre
Balcón
Jardín
Servicios de lavandería
Lavadora
Lavandería
Confort
Aire acondicionado
Calefacción
Mascotas
No se admiten mascotas
Características especiales/accesibilidad
Alojamiento libre de humo
Servicios e instalaciones
Plancha o tabla de planchar
Servicio de limpieza a petición
Servicios de conserjería
Aspectos destacados de la ubicación
Cerca de tiendas outlet
Cerca de un hospital
Cerca de un spa o balneario
Cerca de un zoológico
Cerca del puerto deportivo
Actividades
Acceso al campo de golf (opcional)
Futbolín
Mesa de billar
Parque acuático
Ping-pong
Piscina climatizada
Tenis
Zona recreativa o sala de juegos
Baloncesto en las inmediaciones
Casino en las inmediaciones
Ciclismo en las inmediaciones
Equitación en las inmediaciones
Escalada en roca en las inmediaciones
Esnórquel en las inmediaciones
Esquí acuático en las inmediaciones
Exploración de cuevas en las inmediaciones
Kayak en las inmediaciones
Lanchas motoras en las inmediaciones
Natación en las inmediaciones
Observación de aves en las inmediaciones
Paravelismo en las inmediaciones
Parque temático en las inmediaciones
Paseos en moto acuática en las inmediaciones
Paseos para ver animales salvajes en las inmediaciones
Patinaje sobre hielo en las inmediaciones
Pesca en las inmediaciones
Rafting en las inmediaciones
Rutas de senderismo/ciclismo en las inmediaciones
Submarinismo en las inmediaciones
Surf/bodyboard en las inmediaciones
Tubing acuático en las inmediaciones
Vela en las inmediaciones
Visitas a bodegas en las inmediaciones
Windsurf en las inmediaciones
Medidas de seguridad
Detector de monóxido de carbono (el propietario ha indicado que hay un detector de monóxido de carbono en el alojamiento)
Detector de humo (el propietario ha indicado que hay un detector de humo en el alojamiento)
Registro de entrada sin contacto personal disponible
Edad mínima para realizar el registro de entrada: 25 años
Instrucciones especiales de entrada
Recibirás un correo del propietario con las instrucciones de entrada y de salida.
La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática
Mascotas
No se admiten mascotas.
Menores y camas adicionales
En este alojamiento se aceptan menores.
Eventos
No se permiten eventos
Fumadores
No se permite fumar
Información importante
Otros detalles
Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario ha indicado que el alojamiento cuenta con un detector de monóxido de carbono.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor y cierre de seguridad.
Nuestro asociado, Vrbo, gestiona este alojamiento. Recibirás un correo suyo con un enlace a tu cuenta de Vrbo para que puedas modificar o cancelar tu reserva desde allí.
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Información sobre la zona
Esta casa de vacaciones se encuentra en Kissimmee, cerca de parques temáticos. Centro comercial Disney Springs™ y Flamingo Crossings Town Center son lugares imprescindibles para los amantes de las tiendas; añádelos a tu itinerario junto a otros atractivos turísticos como Walt Disney World® Resort y Disney's Hollywood Studios®. ¿Viajas con niños? Pues tienes que llevarlos a Parque temático Disney's Animal Kingdom® y Parque temático Magic Kingdom®: ¡se lo pasarán en grande! Tendrás la oportunidad de disfrutar del agua realizando actividades como paseos en moto de agua o kayak, pero también podrás vivir grandes aventuras practicando la equitación o el ciclismo en las inmediaciones. Ver guía de viaje de Kissimmee
Kissimmee, FL (ISM-Kissimmee Gateway): a 25 min en coche
Restaurantes
Wawa
A 6 min en coche
McDonald's
A 6 min en coche
Texas Roadhouse
A 7 min en coche
Starbucks
A 6 min en coche
McDonald's
A 7 min en coche
Preguntas frecuentes
¿En Bubble Hockey, Pool Table, Shuffleboard, Arcades, 15 Mins to Disney: Vacation Station hay piscina?
Sí, este alojamiento cuenta con una piscina. Encontrarás piscinas climatizadas o de otros tipos.
¿En Bubble Hockey, Pool Table, Shuffleboard, Arcades, 15 Mins to Disney: Vacation Station se aceptan mascotas?
No, este alojamiento no admite mascotas.
¿Cuál es el precio del aparcamiento en Bubble Hockey, Pool Table, Shuffleboard, Arcades, 15 Mins to Disney: Vacation Station?
El alojamiento cuenta con estacionamiento propio.
¿A qué hora se realiza la entrada en Bubble Hockey, Pool Table, Shuffleboard, Arcades, 15 Mins to Disney: Vacation Station?
Hora de inicio del registro de entrada: 16:00.
¿Dónde se encuentra Bubble Hockey, Pool Table, Shuffleboard, Arcades, 15 Mins to Disney: Vacation Station?
Esta casa de vacaciones de Kissimmee para familias se encuentra a menos de 5 kilómetros de Club de golf Mystic Dunes y Campo de golf Jack Nicklaus. Walt Disney World® Resort y Campo de minigolf Bonanza Golf & Gifts también están a menos de 10 kilómetros.
Comentarios sobre Bubble Hockey, Pool Table, Shuffleboard, Arcades, 15 Mins to Disney: Vacation Station
Comentarios
Excepcional
Todos los comentarios se corresponden con experiencias reales de huéspedes. Solo pueden enviar comentarios los viajeros que hayan reservado su estancia con nosotros. Verificamos los comentarios de acuerdo con nuestra guía de contenidos, y los publicamos todos, ya sean positivos o negativos.
32 comentarios de un total de 42 con una puntuación de 10 - Excelente
10 - Excelente
32
6 comentarios de un total de 42 con una puntuación de 8 - Bueno
8 - Bueno
6
4 comentarios de un total de 42 con una puntuación de 6 - Normal
6 - Normal
4
0 comentarios de un total de 42 con una puntuación de 4 - Mediocre
4 - Mediocre
0
0 comentarios de un total de 42 con una puntuación de 2 - Horrible
2 - Horrible
0
9,4
Limpieza
10
Ubicación
Comentarios
Verificado
10/10 Excelente
david m.
27 de ago de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Awesome location, awesome set-up. Great place - will definitely stay again!
david m.
Se alojó 4 noches en agosto de 2025
Verificado
10/10 Excelente
Kevin W.
16 de may de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Excellent Stay
My family and I enjoyed our stay at this villa. Looking forward to renting again...
Kevin W.
Se alojó 4 noches en mayo de 2025
Verificado
10/10 Excelente
Boyd B.
15 de ene de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
New years in FL
Excellent location, size cleanliness for quick FL trip with family communication with rental company was excellent.
Boyd B.
Se alojó 4 noches en diciembre de 2024
Verificado
10/10 Excelente
Denni G.
5 de ene de 2026
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great house and layout, perfect for reunions and group get-togethers. Overall, we had a wonderful stay and really enjoyed the property. For a large group, a few kitchen essentials were missing at first, including large bowls, pans, and enough utensils. After reaching out, the management company promptly provided those. We missed hooks or racks in bathrooms, and a grill. Tissues, coffee filters, and garbage bags were missing. Would have liked thicker, absorbent towels and towel holders by the sink. Overall the amenities were great and we enjoyed our stay.
Denni G.
Se alojó 5 noches en diciembre de 2025
Verificado
10/10 Excelente
Rashean M.
15 de ene de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
amazing stay
Amazing property aesthetically form the outside and inside. any age group of people would enjoy there stay here.
Rashean M.
Se alojó 2 noches en enero de 2025
Verificado
8/10 Bueno
Janeinee W.
21 de jul de 2025
Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio
Aspectos negativos: Limpieza
The house is nice. The pool was great and the hot tub was hot and relaxing. I just think the house need deep cleaning on floors and walls . My family had a great time. Thanks so much.
Janeinee W.
Se alojó 5 noches en julio de 2025
Verificado
8/10 Bueno
Linda A.
6 de jul de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Excellent Property
Check in process was excellent. Manager addressed issue we had promptly.
Linda A.
Se alojó 3 noches en julio de 2025
Verificado
10/10 Excelente
Roddy P.
28 de feb de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Lots of space!
Great house for a large group. Plenty of space to gather as well as to get away for some peace!
Roddy P.
Se alojó 8 noches en febrero de 2023
Verificado
10/10 Excelente
LaTonya B.
4 de ago de 2025
Aspectos positivos: Limpieza, llegada, comunicación y ubicación
Aspectos negativos: Precisión del anuncio
Great stay!!!
Overall great stay pictures need to be updated. The two full over twin bedrooms are just that no tumblers as it may appear on pictures. Other than that no other complaints.
LaTonya B.
Se alojó 4 noches en julio de 2025
Verificado
10/10 Excelente
Maloni L.
27 de jun de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Fun, comfortable and relaxing.
We had an awesome stay! Brought our entire office for a conference and enjoyed the parks! Comfortable beds, pool and hot tub was amazing! We stayed 7 nights and they were lovely. We had 15 people stay and we fit very comfortably!
Maloni L.
Se alojó 7 noches en junio de 2023
Verificado
6/10 Normal
Dewan W.
21 de jul de 2025
Aspectos positivos: Llegada y comunicación
It's aging
Dewan W.
Se alojó 5 noches en julio de 2025
Verificado
10/10 Excelente
Jennifer N.
14 de feb de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Excellent Stay!
Twelve adults stayed multiple days at this great property! One of the cleanest we’ve stayed in during our trips to Orlando. The house was as advertised and the management company was easy to work with and very responsive. We will book again!
Jennifer N.
Se alojó 5 noches en febrero de 2023
Verificado
10/10 Excelente
Alicia F.
19 de oct de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Large well appointed home
We had a great time four our group of 14. More then enough space in this house to never feel the least bit crowded. The house had so many fun things to do inside of it no one wanted to leave.
Would definitely book again.
Alicia F.
Se alojó 2 noches en octubre de 2024
Verificado
10/10 Excelente
sylvia R.
22 de dic de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
This is the best house we’ve ever stayed at during our group trips to Orlando. There were so many differences between this house and others we’ve stayed at: 1)when they say there is room for 20, they really mean 24 people can sleep comfortably, but they can also all sit together for meals, games, watching TV and playing games in the living room. 2)The backyard is amazing and very private. You can’t see neighboring backyards and they can’t see you. 3)The pool and hot tub really get to the right temperature. Usually you pay for pool heating but the pool’s temperature never reaches the desired temperature. Not in this house. The temperature was perfect, so we really enjoyed it. 4)The host responded super quickly every time I reached out. Many of us did not leave the house all weekend, for anything other than going to buy groceries. I very highly recommend this house. I will definitely be staying here again in future trips.
sylvia R.
Se alojó 3 noches en diciembre de 2025
Verificado
10/10 Excelente
Samantha G.
16 de abr de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Family Reunion Weekend
My family and myself had a wonderful time on this property. We were a large party and the property was very accommodating. The backyard felt totally private allowing my family to truly enjoy the property. The property management team was very professional and accommodating from begin to end. I would highly recommend this property!
Samantha G.
Se alojó 2 noches en abril de 2024
Verificado
10/10 Excelente
Diana Nhung T.
27 de jul de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
We needed a big place to house our girls soccer team, their coach and our family. This house has room and space for everyone to enjoy and focus on their game each day. Their’s 2 fridges and a washer and dryer on each floor so everyone were able to do all the laundry they needed. The game rooms were a big hit. Also, whenever we had any problems with anything in the house, there’s always someone to come to fix it as soon as we called. Great experience! Would highly recommend
Diana Nhung T.
Se alojó 7 noches en julio de 2025
Verificado
10/10 Excelente
Shieloh S.
17 de feb de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Corner lot!
Absolutely flawless! Recommend 100% Element property management and this location were perfect. Stayed for baseball tournament with other families and had everything listed and described. Following extensive search we had a fantastic stay with ample room for all, activities keeping kids/teens occupied and more than expected stocked of homegoods/linen. Recommend bringing toiletry and pantry items such as trash bags, soaps, etc.
Shieloh S.
Se alojó 4 noches en febrero de 2025
Verificado
10/10 Excelente
Wes H.
29 de ene de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Everything you could need or want!
Home was great! Everything was as described in the listing. Pictures don’t do justice to how big this place actually is. Plenty of space for our company retreat long weekend. Everyone has their own room and bathroom but we still get the bonding aspect of all being under one roof. Pool and hot tub were amazing for a January swim. All amenities were great.
Wes H.
Se alojó 3 noches en enero de 2023
Verificado
10/10 Excelente
Angelique M.
30 de ago de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
vacation
my family and I had a blast. neighbors were not to happy as we were in the pool at night and had a few complaints. But over all the place was lovely. Theater room could use some new chairs.
Angelique M.
Se alojó 5 noches en agosto de 2022
Verificado
10/10 Excelente
Stacy M.
20 de jun de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Perfect for all
The property was as described and offered lots of amenities for all ages. My family really enjoyed the game room in the garage and pac man arcade game upstairs. My family only had minor challenges balancing the temperature due to the extreme heat outside, but were able to locate some fans which addressed the issue. I would definitely stay in this home again, especially with kids of all ages.
Stacy M.
Se alojó 6 noches en junio de 2023
Verificado
10/10 Excelente
Lisa S.
9 de oct de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great Family Home!
We celebrated my mom's 80th birthday party! We loved all the adult theme rooms and that they had their own bathrooms. The kids loved the beautiful murals in their rooms as well. The table is HUGE and we had fun eating together and putting together puzzles. The space is big enough to all be in a space having fun without being on top of each other. I loved all the game options! We didn't get to stay long but it was fun. The visitor parking lot is right across from the house. The double fridge was great! The beds were comfy!
Lisa S.
Se alojó 2 noches en septiembre de 2024
Verificado
8/10 Bueno
Danielle W.
3 de ene de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
nice place
The place was as described and very large and comfortable for our group of 18. The only issues were the hot tub and pool heat were still not functioning properly even though I saw a review in November that mentioned this and I contacted the host to confirm this was fixed and he assured me it was. The only other item was each person in the house is given one bath towel for the stay which mean a lot of laundry after long days at the park. Also, they do not provide any pool towels or water toys. Any issues we had were responded to very quickly by the management team.
Danielle W.
Se alojó 8 noches en diciembre de 2022
Verificado
6/10 Normal
Michael M.
11 de nov de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
great location and comfortable beds, everything else was unacceptable.
disappointed, zero supplies, no propane, no keurig, two coffee pots one was broken, no kitchen towels, one pot holder, one garbage bag, no dish detergent, no chalk for pool table two ping pong paddles and one broke, basketball game broke, video game upstairs joy stick broke, paid $180 dollars to heat the pool and hot tub and the hot tub never warmed up, outside fans filthy, top of fridges have not been cleaned in months, floors need a good cleaning, and a bunch of lights out. All little things that add up to a bad stay.
Michael M.
Se alojó 4 noches en noviembre de 2022
Verificado
6/10 Normal
LaShawn W.
30 de jun de 2025
Aspectos positivos: Llegada, ubicación y precisión del anuncio
Aspectos negativos: Limpieza
Sadly disappointed
The place was as pictured. Unfortunately, the place was dirty. The surfaces and bathrooms were clean and the bedding had been changed. One mattress pad was soiled. Some of the towels had stains on them. The walls, doors and banisters were filthy. The carpet in the living room was filthy. We had to purchase cleaning supplies, which VRBO reimbursed us for. The bottom oven had an odor of old food and needed to be cleaned. The upstairs patio furniture was filthy. The owner sent the grounds crew out the day of our arrival but it was really nothing they could do. They changed the bedding for the soiled mattress pad. The place needs a deep cleaning. There were also pieces of broken glass around the pool deck and one guest cut her foot. One of the beds was broken. Once again the owner was notified. He turfed it to the grounds crew and they never came. This was a great place, spacious and plenty of room for our 16 guests. I really wish the owner would put the effort and money into the upkeep. If it weren't for the filth, we would've definitely recommended it.
LaShawn W.
Se alojó 6 noches en junio de 2025
Verificado
10/10 Excelente
Susan S.
30 de jul de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great staycation for a large family gathering
We stayed this past weekend and had a wonderful time. There were some issues when we arrived with cleanliness of the pool and the grill as well as the quality of the outdoor cushions. I was impressed with how quickly the management company responded to issues. They sent Carlos over to clean the pool and the grill very quickly. They did not have time to replace the cushions so I am hoping that gets done soon. When we could not get the theater TV to work they sent Justin over, he found the correct remotes, reprogrammed it and had it ready for us to use that afternoon. One evening we had a neighboring house that kept everyone awake so just before midnight I messaged the management company and once again, Justin responded immediately. He called security and the issue was handled. We rent a home every summer and this was BY FAR the BEST customer service we have experienced. The house was HUGE - the pics do not do it justice. Having 2 fridges and 2 dishwashers was perfect for our family. The pool and hot tub were ideal for our family of 12. There were plenty of outdoor chairs. There were plenty of bedrooms and bathrooms to go around. I would recommend the pool towels be replenished and replaced. They were mostly bath towels and pretty worn out and threadbare. We brought our own from home. I would recommend they update the patio cushions and the pool towel supply. We would stay here again without hesitation. Excellent customer service and a beautiful home.