2/10, Horrible
Jamie M., Helena Montana
18 d’abr. de 2026
We’ve rented many vrbos but this was by far the worst. There were no reviews when I booked it which I knew was a risk. There is little to no communication from the host. Every other house we’ve rented, we received check in info at least 24hrs ahead of check in. We received a message with a 4 digit code at the exact time of check in and that was it- no further info including things like WiFi passwords etc. We paid to have the pool heated but the pool and hot tub were both cold. The host didn’t respond to the initial message about the pool but instead just randomly stopped by to “fix” it. At this point, she offered a refund for the additional cost of having the pool heated. The pool/hot tub never did get warm and she never responded to further messages about it. She never did give us a refund despite me messaging her twice about it. The phone number provided also goes straight to voicemail. The cleanliness of the house was ok but there were small ants all over the kitchen. I would not cook there. This house is not accurately advertised and I would not stay here again. The host communication is absolutely terrible and she continues to charge people for a heated pool that she obviously knows doesn’t work.
Jamie M.
Estada de 7 nits (març 2026)

















