2/10 Horrible
Mike W.
28 de jul de 2025
This place was a disaster and ruined our vacation.1st night: Manager informs me no water pressure/no hot water!Coming in after a 12 hour drive not good!Despite manager discovering approx. 6 hours before our check-in I guess figured better to screw up our day than hers...set up repair for the following day2nd Day: Awakened by repair man early in the morning waking up the whole house...plumber had to go in each room (bathroom checks) so everyone had to crawl out of bed way before they wanted. Repair did not have a ladder so had to wait for someone to bring one...then they didn't have parts so had to go buy them...then they left and still no water pressure downstairs and no hot water anywhere...lukewarm at best (another mistake by plumber not setting temp properly)3rd Day: ok just water issues4th Day: internet goes out which means all the smart TV's go out...no response to message concerning issue5th Day: (our last full day) I had to send an additional email as no response to initial internet outage email. Manager sent back that the internet company could be out if we could wait for them between 1-5. LOL on our last day we will wait for a cable/internet guy to show for 4 hours in the middle of the day. Quite a joke. When I complained needing some sort of reimbursement she said basically too bad I gave you an option to have it repaired.Last Day: Checked out still no hot water and no internet or TVDO NOT STAY HERE: there are many great options but not this one
Mike W.
Se alojó 5 noches en julio de 2025