Hoteles en Onsen Sarugakyo

"フロントの対応が素晴らしく気持ちよく宿泊できました。"

"This place is well taken care of by the kindest family. 15/10. We hope to come back and visit when the apples are ripe."

"We tried to cancel the reservation with all or some refund due to death of a family member just a few days before our check-in day. We provided everything we have including death certificate but the facility insisted the whole prepaid fees in full are not refundable. We understand the hotel's policy but rather than show their condolences in any degrees, the hotel letting us not just suffer for lost of life and also financially lost. The hotel has lost their reputation on one of the most...

"Good"

"部屋は綺麗で居心地は良かったです。"

"食事がおいしいです"

"It was great experience staying at this place. Right after we went to gala Yuzawa ski came back to the hotel and dipped ourselves into the large Ofuro in the basement. Smoking was not allowed inside or well outside the house so it was the only problem me and my friends faced during the stay but all in all we enjoyed our stay at the place. Place is warm and cozy. Recommend for friends and family or in groups over 5 people. "

"とても良い所でした。"

"Incredible experience. Very kind staff and everything to the rooms, onsens, dinner and breakfast were fantastic. We will definitely return again "

"スタッフ対応が良かった"

"It is ski resort so unless skiing no activity to do."

"朝食のバイキングは混みすぎて　おかわりしにくい"