Viatges a Ocean Isle Beach

this hotel was absolutely horrible. Right after check out they send you to a separate desk to "pick up your parking pass" , but instead its a pressure sales pitch to join a 90 minute presentation to sell you time shares for the hotel. Then the rooms are all connected by a joining doors so you can hear every one else like they are in the room with you. The rooms are directly above huge fans that make insane noise. The rooms are crapped and don't even offer a table to work or to sit and eat. The tv barely works as the reception is in and out. Additionally the bathroom door wouldn't even close nor did the bathroom even have a fan. The breakfast they advertise does not exist. There is one restaurant that is a grill and the service was beyond terrible. I would not recommend anyone go here unless you want to be miserable.

The stay was great and staff very helpful and friendly

We loved the location and the property was very clean. The shower door was missing the magnetic piece to keep the door closed during our showers. The furniture could be updated or reupholstered. Otherwise it was a great stay.

Helpful staff when needed, beautiful view from tower condo. Loved how spacious the room was as we were traveling with an 18 and 21 year old so the extra space was fantastic. Loved the pool and beach!

Cleanliness was definitely an issue. The rooms are very outdated and poorly taken care of. The floors were clearly damaged and in need of repair. The walls were paper thin. So much noise! The ice machine was right outside our room and we could hear it the whole night. The water park machines are on through the night and extremely loud. The elevators had a weird smell and made a worrying thunk sound when we reached the ground levels. The pools were nice, but way too small for the amount of people staying at the resort. Half of the hot tubs were either not working or not very hot. There were hoses filling water into some of the pools which was a strange sight. The stairs up to the slides were really smelly and gross, they were obviously not cleaning that area throughout the day and it smelled like musty water because of that. There was a vending machine with “unlimited drinks” for a certain amount of days if you bought it which was out of everything and we would have to ask the bar to fill our drink. We appreciate the workers for doing that but they should not have had to be doing so! Overall our stay was not very relaxing and for how much guests are paying, this hotel needs to make some serious renovations or lower their prices. Would not recommend…