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LAcqua Viva Resort & Spa

Allotjament de 3.0 estrelles

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Opinions

7,0 sobre 10,
Bé

Serveis populars

  • Piscina
  • Esmorzar inclòs
  • Aparcament inclòs
  • Restaurant
  • Aire condicionat
  • Gimnàs

Opcions d’habitació

Carregar totes les fotos de: Standard Room 1 King Bed

Matalassos de la marca Select Comfort i caixa forta a l'habitació

Standard Room 1 King Bed

  • Vista al jardí
  • 40 metres quadrats
  • Capacitat per a 2

Carregar totes les fotos de: Master Suite

Televisor LCD de 32 polzades amb canals per satèl·lit i televisor

Master Suite

  • 109 metres quadrats
  • 1 dormitori
  • Capacitat per a 4
  • Wifi gratuïta

Carregar totes les fotos de: Standard Room 2 Queen Beds

Matalassos de la marca Select Comfort i caixa forta a l'habitació

Standard Room 2 Queen Beds

  • Vista al jardí
  • 40 metres quadrats
  • Capacitat per a 4

Carregar totes les fotos de: Suite

Matalassos de la marca Select Comfort i caixa forta a l'habitació

Suite

  • Vista al jardí
  • 104 metres quadrats
  • 1 dormitori
  • Capacitat per a 4
  • Wifi gratuïta
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Informació sobre el barri

LAcqua Viva Resort & Spa es troba a Nosara. Si et ve de gust anar de compres, apropa't a Pad Granota; si el que vols és apreciar la bellesa natural de la regió, visita Platja de Sámara i Reserva Biològica de Nosara. Consultar la guia de viatge a Nosara
Mapa
Playa Guiones Nosara, 1KM de Cafe de Paris, Nosara, Guanacaste, 85-1000

Què hi ha als voltants

  • Pad Granota
    Pad Granota
    3 minuts a peu - 0.3 km
  • Platja Guiones
    Platja Guiones
    8 minuts a peu - 0.7 km
  • Platja Pelada
    Platja Pelada
    17 minuts a peu - 1.5 km
  • Escola de Surf Safari
    11 minuts a peu - 1.0 km
  • Institut d'Espanyol Nosara
    4 minuts en cotxe - 2.5 km

Com moure’s per la zona

  • Aeroport de Nosara (NOB): a 14 min en cotxe

Restaurants

  • Sunrise Coffee
    4 minuts en cotxe
  • La Luna
    13 minuts a peu
  • Rolling Waves
    3 minuts a peu
  • Howler’s Beach Lounge
    3 minuts a peu
  • Olga's Bar & Restaurante
    17 minuts a peu

Sobre aquest allotjament

LAcqua Viva Resort & Spa

Aspectes destacats de l'allotjament
Has pensat a allotjar-te a LAcqua Viva Resort & Spa? Aprofita que ofereix un esmorzar continental gratuït, un jardí i una bugaderia. El restaurant de les instal·lacions ofereix esmorzars, esmorzars dinars i sopars. Podràs connectar-te a Internet gràcies a la wifi gratuïta a les zones comunes. A més, tindràs un bar i un gimnàs a la teva disposició.
També gaudiràs dels avantatges següents durant la teva estada:
  • Una piscina a l'aire lliure i una piscina infantil
  • Aparcament sense assistència gratis
  • Atenció multilingüe i assistència turística i per a la compra d'entrades
Característiques de l'habitació
A LAcqua Viva Resort & Spa, totes les habitacions inclouen comoditats com ara aire condicionat, així com altres serveis i instal·lacions, per exemple, caixes fortes.
Entre les comoditats extres, s'inclou el següent:
  • Banys que ofereixen dutxes i assecadors de cabells
  • Televisors LCD de 32 polzades amb canals per cable
  • Frigorífics, cafeteres/teteres i servei de neteja diari

Allotjaments similars

Piscina a l'aire lliure
Living Hotel
Nosara
  • Piscina
  • Aparcament inclòs
  • Restaurant
  • Aire condicionat
9.0 de 10, Fantàstic, 173 opinions
Preu actual: 86 €
taxes i impostos inclosos
17 de maig - 18 de maig
Living Hotel
Comparar allotjaments semblants

Serveis de l’allotjament

Internet

  • Disponible en algunes zones comunes: wifi gratuïta

Aparcament i opcions de transport

  • Servei de transport des de o fins a l'aeroport durant un horari preestablert
  • Servei de connexió amb la platja (recàrrec)
  • Aparcament gratuït sense assistència a les instal·lacions
  • Aparcament sense assistència limitat a les instal·lacions

Menjar i beguda

  • Esmorzar continental gratuït disponible cada dia de 07:00 a 10:00
  • Un bar
  • Un restaurant

Activitats

  • Gimnàs
  • Piscina a l'aire lliure
  • Piscina infantil

Per a famílies

  • Bugaderia
  • Frigorífic a l'habitació
  • Piscina a l'aire lliure
  • Piscina infantil

Comoditats

  • Bugaderia
  • Servei de recepció durant un horari limitat

Serveis per als clients

  • Assistència turística o per a la compra d'entrades
  • Atenció multilingüe
  • Servei de neteja (diari)

Exterior

  • Jardí

Més serveis

  • 3 plantes
  • Construït l'any 2007
  • Zones designades per a fumadors

Serveis de l’habitació

Dormitori

  • Matalàs de la marca Select Comfort

Bany

  • Assecador de cabells
  • Bany privat
  • Dutxa

Entreteniment

  • Televisor LCD de 32 polzades amb canals per cable i per satèl·lit

Menjar i beguda

  • Cafetera i tetera
  • Frigorífic

Altres

  • Aire condicionat
  • Caixa forta
  • Escriptori
  • Telèfon

Polítiques

Entrada

Hora d'inici del registre d'entrada: 14:00. Hora de finalització del registre d'entrada: 22:00.
Edat mínima per fer el registre d'entrada: 18 anys.

Sortida

Hora límit per al registre de sortida: migdia.

Instruccions especials d’entrada

Aquest allotjament ofereix un servei de trasllat des de l'aeroport; per tal d'organitzar el transport, els clients han de posar-se en contacte amb l'allotjament 72 hores abans de l'arribada mitjançant la informació que trobaran a la confirmació de la reserva
L'horari de la recepció és el següent: 06:00-22:00, cada dia
La recepció compta amb personal durant un horari limitat
La informació proporcionada per l'allotjament pot estar traduïda mitjançant eines de traducció automatitzada

Renovacions i tancaments

Totes les instal·lacions de l'allotjament tanquen entre les dates següents: 1/octubre i 31/octubre.

Mètodes d’accés

Recepció (horari limitat)

Animals de companyia

No s'admeten animals de companyia (però sí que es poden dur animals de servei).

Nens i llits addicionals

En aquest allotjament s'admeten nens
Els nens de fins a 10 anys poden allotjar-se de franc sempre que no es necessitin llits addicionals.
No hi ha llits addicionals disponibles
No hi ha bressols disponibles.

Formes de pagament de l’allotjament

Informació important

Informació indispensable

Aquest allotjament està gestionat per un amfitrió professional, de manera que el seu oferiment va lligat a la seva professió, empresa o activitat comercial.
En funció de la política de l'allotjament, pot aplicar-se un recàrrec per persona addicional.
En fer el registre d'entrada, és possible que calgui presentar un document d'identitat oficial amb fotografia i una targeta de crèdit o dèbit, o bé abonar un dipòsit en efectiu, per cobrir qualsevol despesa imprevista.
Les sol·licituds especials no es poden garantir i estan subjectes a disponibilitat en arribar; poden aplicar-se recàrrecs.
Aquest allotjament accepta targetes de crèdit.
No es garanteix l'aïllament acústic de les habitacions
Si cancel·les la teva reserva, estaràs subjecte a la política de cancel·lació de l’amfitrió. D’acord amb la normativa de la UE relacionada amb els drets dels consumidors, els serveis de reserva d’allotjament no estan subjectes al dret de desistiment.

Informació addicional

Només els clients registrats a l'allotjament poden accedir a les habitacions

L’allotjament també es coneix com a

L'acqua Viva
L'acqua Viva Nosara
L'acqua Viva Resort
L'acqua Viva Resort Nosara
l Acqua Viva Hotel
l`Acqua Viva Resort And Hotel Nosara
LAcqua Viva Resort Spa
LAcqua Viva Resort & Spa Hotel
LAcqua Viva Resort & Spa Nosara
LAcqua Viva Resort & Spa Hotel Nosara

Preguntes freqüents

LAcqua Viva Resort & Spa té piscina?

Sí, aquest allotjament té una piscina a l'aire lliure i una piscina infantil.

LAcqua Viva Resort & Spa accepta animals de companyia?

No, només s'admeten animals de servei a l'allotjament.

Quant costa aparcar a LAcqua Viva Resort & Spa?

L'aparcament sense assistència és gratuït en aquest allotjament.

A quina hora es fa el registre d'entrada a LAcqua Viva Resort & Spa?

Hora d'inici del registre d'entrada: 14:00. Hora de finalització del registre d'entrada: 22:00.

A quina hora es fa el registre de sortida a LAcqua Viva Resort & Spa?

Registre de sortida: migdia.

On es troba LAcqua Viva Resort & Spa?

Aquest hotel es troba a Nosara i a menys de 10 min a peu de les atraccions següents: Pad Granota, Platja Guiones i Escola de Surf Safari. Platja Pelada i Institut d'Espanyol Nosara també són a menys de 3 km.

Opinions

Opinions: LAcqua Viva Resort & Spa

7,0

Bo

8,6

Neteja

7,0

Ubicació

7,8

Personal i servei

7,4

Estat de l’allotjament i instal·lacions
Puntuació 10: Excel·lent. 9 de 30 opinions
Puntuació 8: Bo. 9 de 30 opinions
Puntuació 6: Acceptable. 4 de 30 opinions
Puntuació 4: Deficient. 3 de 30 opinions
Puntuació 2: Horrible. 5 de 30 opinions

Opinions

6/10, Acceptable

Viatger verificat

Què li ha agradat: Neteja, personal i servei
Què no li ha agradat: Estat de l’allotjament i instal·lacions

Very pretty but empty and eerie

The property is beautiful and the rooms are big but we were possibly the only guests staying there. The pool looked like it had not been used in weeks. It was really a shame because the staff were very friendly and helpful and the place itself is gorgeous.

6/10, Acceptable

Chris, Pittsburgh PA

Què li ha agradat: Neteja, personal i servei i estat de l’allotjament i instal·lacions
Què no li ha agradat: Comoditat de l’habitació

Cute concept but empty

In the hot and humid Costa Rican climate, it was nice to relax in the hotel room, but the set up in little houses are odd. Be sure not to get a room on the first floor on any of the houses as animals can creep in. I was disappointed because it felt like we were the only guests there, even though it is not necessarily the tourist season. The service was slower than in the US and you must ask for the check. The room had wifi for free, but it was only on ¼ of the room, nearest to the window. This was a pain as we had to put all of our devices on that one side. Also, be sure to lock valuables in the safe, as there is very little liability in Costa Rica.

8/10, Bo

Viatger verificat

Què li ha agradat: Neteja, estat de l’allotjament i instal·lacions i comoditat de l’habitació

Quiet, lovely hotel

This is a very nice hotel located between Playa Guiones and Pelada. Its quieter and more upscale than other Nosara hotels and the setting is beautiful. Rooms are very spacious and well kept. Pool area is great but the "gym" is very rundown and the spa appeared to be closed during our visit. A hot breakfast is included every day; delicious but the same each day.The staff was very pleasant. Best way to get to the nearby beaches is by car; it's a long walk otherwise.

6/10, Acceptable

Lora, East hampton, ny

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

Balinese style retreat

Beautiful property however the standard rooms can be noisy as near main road. Staff very attentive and accommodating. Nice breakfast. A bit far from the beach to walk however a 5 minute drive

6/10, Acceptable

teambailey, Southern California

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

L'aqua Viva

The hotel itself is nice. The staff was outstanding. Expedia screwed up my reservation and the hotel, on Christmas day provided me a room with some manuevering. They were more than accomodating and so very nice. The pool is nice also. The restaurant was just ok. If I had known that the area was so incredibly dusty, I would never have gone there. It is really bad as far as the constant dust from the unpaved roads. Also takes forever to get there as the road signs are not always there.

8/10, Bo

Belle, Norwich

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

An interesting hotel but relaxing

The hotel was amazing but not like many hotels we had been to in the UK because it came across as a retreat because we came at the beginning of the peak season. We became familiar with the hotel staff at the reception and restaurant. This was a blessing because my husband and I did not speak any Spanish so we had to speak to the hotel staff for booking transport which they happily organised for us at fixed price even though tut tut taxi are fairly scary at first but you get use to it and the cheapest way of transport. Even though the hotel beautiful & amazing, our room did not get wifi so we had to go to the reception area every time we need the web so we went there everyday just to plan our day activities. For me the pool and jacuzzi was freezing cold but my husband love jumping in after he finish baking in the sun. I feel in love with my air conditioning in our room but hated our mini fridge was fairly noisy at random times during the day. Unfortunately, the hotel is off a busy road which you will notice early in the morning because I was woken up by traffic between 5am to 7am everyday - be prepared for early morning wake up calls. However breakfast starts at 7a.m. The restaurant was pricy and the menu was poorly translated into English so the descriptions were not accurate or made any sense. We found out the hard way so I would suggest eating out for more choice and better food.We went to local cafes and restaurants instead for food.

10/10, Excel·lent

Viatger verificat

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

Wunderschöne Anlage im Bali Style!!

Super nettes Personal und sehr herzlicher Empfang. Wir erhielten viele tolle Tipps bzgl. Restaurants und Strände. Die Zimmer sind sehr groß mit riesigem Bad. Sehr schöne Poolanlage. 5 min. zum Strand, mit dem Auto kein Problem. Anfahrt über Schotterpiste, besser vor Einbruch der Dunkelheit da sein, sonst evtl. schwer zu finden.

10/10, Excel·lent

JC Ruiz, Los Angeles

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

Love the Bali style hotel

Our family love the hotel, the service, the breakast, everything. Highly recommend this paradise to travelers to Nosara only ,6 km from beach very nice . Would definitely stay again,

4/10, Deficient

Viatger verificat

Què li ha agradat: Neteja, comoditat de l’habitació
Què no li ha agradat: Estat de l’allotjament i instal·lacions

Surtout pas un 4 étoiles !

Même si nous ne restions qu'une nuit, nous avons changé notre réservation pour la suite supérieure pour nous éloigner de la route. L'hôtel est situé au bord d'une route très poussiéreuse à cette période de l'année et il est impensable d'y séjourner. De façon générale, l'hôtel aurait besoin d'entretien. Je ne le recommande pas !

10/10, Excel·lent

Gina

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

una zona tranquila

el lugar es muy lindo, perfecto para escaparse de vacaciones.

8/10, Bo

Esteban04

Què li ha agradat: Neteja, personal i servei i comoditat de l’habitació

Esteban04

I like the hotel, it's surrounding buy nature, but the road to arrive it's to bad

8/10, Bo

Esteban04

Què li ha agradat: Neteja, personal i servei i comoditat de l’habitació

Good hotel

I Like the hotel, it has a very natural enviroment, but the road ti arrive three has to be improve,

10/10, Excel·lent

kathy, jacksonville fl

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

Warm and wonderful...

We went to L'acqua Viva with friends for a surf trip. Originally, we were concerned about the hotel as the ratings were not complimentary. All of that concern vanished when we arrived. We were met with friendly faces, a cool smoothy, attentive concierge, and a clean room. We had a driver (arranged by the hotel) pick us up at the Liberia airport. Upon arrival we rented a car. Between 3 families, we rented 2 cars and a golfcart. That is a recommended plan as the hotel is a few minutes from the beach. The food all week was exceptional at the hotel, La luna, Pacifico Azul, The Paris Cafe, and the Guilded Iguana. We were able to relax, visit with our friends, and give our boys a generous amount of freedom to explore. Additionally, the hotel set us up with wonderful surf instructors, kayak/paddle board guy, and restaurants. The staff was hard working, attentive, fun, and consistant. L'acqua Viva's food was perfect all day...breakfast, lunch/fish tacos, and late afternoon ceviche and dinner. The other guests were also enjoyable and interesting. We were just pleasantly surprised every day and we look forward to returning soon. Maybe the next time we will go in the rainy season.

8/10, Bo

Jose

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

Excelente / relajante / precio alto en comidas.

Ecelente lugar para relajarse, estar tranquilo en pareja, con mucha naturaleza alrededor. La comida si me parecio un poco cara. Sin enbargo hay ricas sodas de pueblo cerca de el hotel

2/10, Horrible

david vox, nosara

Què no li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

Worst hotel in Nosara

For the price you pay here, the hotel and service should be good.Spa Hotel? There is not something you would call a spa... It`s dirty, dusty and noisy.I could not sleep, because of the hotel was next to the dusty road, everythign got dusty .. The service was bad, and the restaurant a joke. It was a major restaurant, with no people eating there trough my 7 day stay! Go somewhere else, where they have a view, not a dustry road and a restaurant with fresh food!

2/10, Horrible

Viatger verificat

Què no li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

Worst hotel stay I have had - ever.

Its high season - And the beautiful location in Nosara is like a paradise. Many pools, beautiful buildings and .. No people. Its an empty town. Nobody at the pools. Nobody at breakfast. Nobody at the enormous restaurant. Ever. Once. I sat here working from 0700 and many hours each day - and at the evening.. And I saw a maximum of 2 other hotels guests one time, and a family of 5.. People don`t come here, for a reason: 1. Food is terrible: NEVER eat here. NEVER ever ever ever. My stomach hurt so bad after eating here. Its not fresh food.. One of the people told me himself: eat somewhere else. During breakfast, I order 2 extra eggs instead of the bread. Cost? 3$. Don`t give the customer anything extra here! 2. Don’t ask for something during breakfast: They are busy looking at their phone, talking to each other etc. You literally have to scream to get attention. 3. Don`t swim in the pool, its dirty. They placed this beauty 2 meters from the dirty sand road = there is sand EVERYWHERE. In the air (Wear a mask like the locals do when they drive at the same road) 5. The gym is, not a gym.. 6. No internet connection at the rooms. And in the reception is so bad, if there where more than me online at the same time it did not work.. Great for work, not. Even if I was the ONLY one using the internet, I could not watch a video on youtube! 7. FAR from he beach! No shuffle, no trip arranged form the hotell.. (Car broke down they told me after 3 days, its on service.. well, then fix something? Cab? You can drive many, since nobody is doing ANYTHING at this hotel without watching TV, at their phone and waiting for customers in a restaurant that is empty.. Had to rent an ATV for 200$ extra so I could move around because of there poor service. 9. Did i mention the whole thing is 2 meters from the main road in Nosara? That means its NOISY 24/7. The cars drive like crazy, and since there is no sound proof wall, and the hotel have thin walls you hear everything! Did I mention this is a luxury hotel with expensive prices? DONT STAY HERE!

4/10, Deficient

Viatger verificat

Què li ha agradat: Neteja
Què no li ha agradat: Personal i servei, estat de l’allotjament i instal·lacions

pretty hotel going down hill

i think the management of this hotel is killing a potentially really good hotel. the building and the rooms are really nice but the service and food and the energy of the place is dead. its a shame because this could have been an amazing place to stay had it been managed correctly.

4/10, Deficient

Viatger verificat

Què li ha agradat: Neteja, personal i servei
Què no li ha agradat: Comoditat de l’habitació

Disappointment !!! Be careful

We stayed at this hotel for five nights, if you are going to stay here make sure your room is near the pool area. The others face the road, the amount of noise and dirt is unbearable. It is under new management and I must say he tried to go above and beyond to accommodate us, if he could physically move the hotel he would but unfortunately there is only so much he could do. A car is a must given that the hotel is not an easy walk from the town and beach. Nosara is a great place, we really enjoyed are time there, you must go to La Luna restaurant and Pacifico Azul(best ceviche in town)

2/10, Horrible

Enrique, Trondheim, Norway

Què li ha agradat: Comoditat de l’habitació
Què no li ha agradat: Personal i servei, estat de l’allotjament i instal·lacions

Neither resort nor spa

We arrived with great expectations as this was our last trip before we left Costa Rica. We were taken upon by a nice employee who helped us with the luggage and the receptionist who showed us to the room. As we arrived at around 4pm we decided to stay and eat dinner at the hotel. The restaurant looked nice. Regretably, the food and the service did not corresponded with the cost of the food. The waiter and waitress gave us the wrong food (some of us don't like tomatoes and lettuce, for example). The food was lukewarm and not good. We didn't have great expectations about breakfast since it was american, but again the service was below average. If we asked for fried egg, they came with scrambled. If we asked for more toasts instead for "Gallo Pinto", they came with "Gallo Pinto". If we asked for no papaye, they came with papaya. This happened everytime during our stay. The rooms was nice, but the hotel is full of dust from the main road, sitting in the terrace is impossible. The spa is closed and the training room is abandoned.It is not possible to swim/train in the pools as they are shallow. The general manager told us that the problems they have are because of the earthquake in 2011, and he wasn't at all understanding to our situation. It was like talking to a wall and talk only of the problems caused by the earthquake. We left with the feeling that we would have had a better stay in a cheap cabin for a 1/4 of the price we payed here. We expect a refund accordingly!!!

10/10, Excel·lent

Ruben, San Jose

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

2/10, Horrible

Viatger verificat

Què no li ha agradat: Personal i servei, estat de l’allotjament i instal·lacions

Worst hotel!!!! Avoid if possible

The hotel rooms and facilities look lovely in pictures but it is built right beside the main dirt road highway and all the trees and shrubs are covered in grey road dust which they hose down. Instead of a peaceful beautiful experience we were woken up by trucks and motorcycles at 5:30 am passing the resort 40 feet from our room. We couldn't open the windows at night due to noise. There was only about 5 rooms booked out of 3 dozen so the resort was empty and felt very sad. We were the only ones in the pool, bar and dining room. We felt sorry for them so had dinner there which was a big mistake. The cheapest bottle of wine was $48 (when wine at finest restaurants in Tamarindo started at $20). We ordered Filet Mignon medium rare and it came well done with only mashed potatoes - no vegetables. The server did not speak english well and when we asked if there would be vegetables she kept nodding but I guess she didn't know what we were talking about. However the worst thing is the hotel is a 1 hour walk to the beach or 7 minute drive. All the other hotels in Playa Guionnes were in walking distance of the beach and restaurants. They would have been a much better choice. I wouldn't be surprised if this place goes bankrupt soon. Very depressing.

8/10, Bo

California Traveler, California

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

Nice Stay

We enjoyed our stay here in December 2013. The hotel and grounds were well kept and clean. The staff members were attentive and very nice. Our room included breakfast, which was fantastic: big fruit plate, yoghurt, huevos rancheros, rice and beans, toast, juice, coffee/tea/hot chocolate.

10/10, Excel·lent

Viatger verificat

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

10/10, Excel·lent

Viatger verificat

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

Great hotel in Nosara

Fantastic property! Great accommodations, great food, quite during the rainy season. The only downside is the hotel isn't walking distance to the beach.

8/10, Bo

Kyllie, San Jose, CA

Què li ha agradat: Neteja, personal i servei i comoditat de l’habitació

L'acqua Viva - Nosara

This place was really quiet, but Nosara is a really quiet area. Less tourists than most places. The hotel was great but the receptionist didn't barely speak english. Luckily my friends spoke a bit of spanish, but I was completely useless. Other option is keep your iphone translator app handy....LOL Great service and very friendly staff, I would definitely recommend it. But tip here is to note that you have to get everything scheduled from town. Unlike other yoga retreat places, they don't have staff ready to handle massages and daily yoga. I'm really tough on hotels because I'm very picky, but this one gets a bad rap. Regardless property was beautiful and very private. The pool was awesome and the fruit drinks without alcohol was really cheap. The free breakfast was good too, just your standard eggs, toast, rice, and fruits. The lunches/dinners were good. Don't expect a four seasons or st regis style hotel with superb service though it's not that kind of place and you will definitely be disappointed.