We hosted children and grandchildren 7 adults, 4 children. Very nice floor plan for a crowd with large dining table and adequate seating in the living area. The coffee maker was broken when we arrived, but one call to the desk and a new replacement was delivered quickly. There were some nice touches that weren't "must haves", but they made the stay better - such as hooks for towels and swimsuits in a hallway and near the kitchen, adequate towels, plenty of plug ins with outlets and usb/c ports. The beds were clean and linens fresh. Washer and dryer in the unit, laundry basket was provided. The tile floor in the unit needs to be deep cleaned, some of the faucets and fixtures are getting loose and there is a rusted out area in one of the tubs, but we used the primary bathtub for the kids which was in good condition. We stayed during peak season and the elevator was ridiculously slow, often held up for staff moving large linen carts between floors as well as for guests. It would benefit all to have a dedicated service elevator. Overall it was a lovely stay and I didn't have a need to contact the owner, but she reached out via email during our stay and I felt like she was available if we had needed her.
