6/10, Acceptable
Bill
Viatge en grup, Viatge en família amb nens petits
1 de maig de 2026
Què li ha agradat: Neteja, estat de l’allotjament i instal·lacions
Què no li ha agradat: Personal i servei
Room was good,staff not very responsive,not being informed before they give you an answer. One of the bedrooms was locked and i had to call them come and unlock it because i had paid for. Pool area was good,staff at the bar next to pool were ok with few exception,there was a happy hour time-i ordered a dring few time around 20 min before the happy hour ended and thay charged me as i had ordered out of that time because they did not deliver the order within the time frame so by the time.i received the dring it had passed the time frame.A big issue was shuttle service to the beach. Based on the how they advertise the service there should be a service every 30 min from hotel to the beach area and vixe versa,initially there were 3 shuttle cars and than for the rest of my week stay i saw only one and you had to wait longer than 30 min after you tell someone there to call the service. One of the hosts or people who meets you at the entry was very arrogant and rude,his name was PETER and i had 2 bad episodes with him ,fist one was at front desk when I was asking for the water jars in the hall whay was any water there ,he very abruptly and arrongantly said that we serve water until 8pm. Not even offering a bottle of water which other employers there they always offered for free and second episode was when we were waiting for cab and everyone had to wait for their cab,he took our cab and gave other people despite his coworker told him that the cab was for me.He was the worst person .
Bill
Estada de 5 nits (abr. 2026)
