- Aspectos negativos: Limpieza, personal y servicio, servicios y estado e instalaciones del alojamiento
I booked and fully paid through Expedia and when I arrived I couldn't checked in and they -with unacceptable- manners didn''t accept my itinerary and the man in the reception told me at the beginning that Expedia didn''t inform them, then afterwards when I tried calling Expedia he said, actually we found an email from Expedia but we replied to them back that we are fully booked, which shows that he was lying. Bottom line, this was the last thing I expected from Expedia as when knew I have to travel for business in Niger, I tried to relay on a reliable partner like them, but it turns out I was wrong and it ended up I am in Niger with no booking confirmation and i had to search the the city for a free room and i had to absorb all the cost related to that search not to mention i had only found a hotel which is double the price I already paid. What happened with me is a complete disaster