2/10
Location was very good. Near subway station. However terrible things were 1)the manager was dishonest. He promised to payback the money for cleaning which was not done when extended stay. I emailed him again and again but no reply after checked out. This is fraud. 2)there was no explanation about property of the laundry.It is not installed in the room. The manager insisted it meant the laundry service outside by his worker. It should have been explained on the site clearly. I do not care about the custom in NY. Also no explanation about the costs for the laundry. It was too expensive. Tip for his worker? No way! If he explained before we used nearby laundromat. This Vrbo site is also not good because of poor explanation on the site. 3)communication was not good. The manager and his worker did not pick up phone at first call. Text communication was required. It was pain. No quick response back when urgent. Location was good. However be careful about dishonest manager and not smooth communication with the manager and his worker. Also laundry is not installed at the room. Do not use laundry service because of too expensive costs including too much tip.
tetsuya o.
Se alojó 7 noches en abril de 2025