4/10
The location of this penthouse was perfect to see NYC! Everything was very walkable! The king-sized bed was very comfortable. The laundry in the basement was convenient.
However, I’m not sure we’d stay again. In the 48 hrs before we were to arrive, we had to contact VRBO twice to get our host to respond. When she did respond, she was kind. When we arrived at the location, we discovered many things were broken: the jetted tub, the ice maker, outlets, etc. – and the blinds on the large floor-to-ceiling window were broken, so we couldn’t close them at night. We found garbage under the couch. Additionally, we were disappointed that the only refrigerator is a mini-fridge; We were told it had a freezer compartment, but it doesn’t. The roll away bed that was made available to us was so bent/damaged that it collapsed multiple times when my daughter was trying to sleep on it. My husband did his best to repair it – as the service desk to which we were directed wasn’t manned most of the time and the phone number for the service desk “in case of emergencies” was literally “out of service.” A fuse blew at least twice (not sure why – once was while we were sleeping), but we were able to find the fuse box ourselves and get the power running again.
All that to say we had a wonderful time in NYC - we were hardly in the penthouse (mainly just to rest at the end of each busy day). It did provide a covered place to sit, shower and sleep. I was glad the thermostat worked.
Hollie
Se alojó 4 noches en mayo de 2025