10/10
I stayed here in February 2013 and had a wonderful time. The hotel is fairly small, located in a beautifully refurbished old colonial property. On Thursday nights they often organize international live acts in their bar.
After checking in I asked for a different room since the one I initially got (beautiful inside) was on the ground floor (I don't recall the number), facing a neighboring property and consequently didn't get much light. They then not only gave me a room with more light but put me into one of their river view suites (room 12), the room was large with a very big fully equipped bathroom and even a little balcony with a great view. For me this hotel could pass as a 5*.
They offered quick overnight laundry. They also organized an airport drop for me in a nice car at a fair price (based on my limited experience here) of 1000 rupees.
As a final note, the location itself does not allow much walking and is not immediately close to anything of interest (at least in my case). However, I had rented a scooter with which you're at the beach in about 10-15 minutes (and anywhere in relatively small north Goa quite quickly).