Chalets en Nelly Bay

"Lovely, picturesque location which was convenient for exploring Magnetic Island. We were able to check in early which was an added bonus. "

"The shower drain had an issue and water would back up while showering, so I reported it to reception. They advised they would send maintenance, which they did, however they used a chemical with a very strong and unpleasant smell. I raised this again with reception and had to request that we be relocated, which was eventually arranged. I would have expected the hotel to offer a room change before carrying out maintenance, rather than us needing to ask. The breakfast was also disappointing. The...

"The room was very nice The hostess was there to meet us and showed me to the room and parking, Also where it would be nice to go for our evening dinner, "

"Overall we enjoyed our stay at this property. Beautiful location and stunning furnishings. The rooms were very comfortable. We were unfortunately disappointed with the facilities. We had to ask for a replacement BBQ as the electric one outside was terrible, we ruined some of our food trying to cook with it. No non-stick frying pans available, no spray & wipe or baking paper / foil supplied. Cooking our meals was a struggle overall. Multiple light fixtures need replacing, the outdoor TV is...