Unforgettable Oceanfront Stay | Nature & Luxury | Lanai & Moloka’i Views

Other Things to Note:

*** IMPORTANT NOTES ***

Security Deposit – A $500 security deposit hold will be placed on your credit card and will be released within five (5) days after checkout, as long as no damage occurs during your stay. Mahalo for helping us care for the home.



A/C & Tradewinds - This home does not have air conditioning. However, it is naturally cooled by refreshing ocean breezes, Maui’s tradewinds, and ceiling fans throughout the home, which most guests find very comfortable.



Hawaii is a beautiful and dynamic place, and part of staying here is embracing the rhythms of island life. While we always do our very best to support our guests and address concerns promptly, some conditions are outside of our control and some may involve coordination with the resort. These natural or community-related factors do not constitute a breach of our rental agreement and do not qualify for refunds or rental adjustments. We appreciate your understanding and please know that our team is always here to help whenever possible.



Beaches - Beach conditions in Hawaii naturally change throughout the year. Ocean swells, tides, currents, and seasonal weather can affect shoreline size and accessibility from month to month.



Critters - Maui’s tropical environment means you may occasionally hear a rooster or spot friendly geckos, our harmless insect-eaters that are considered good luck in Hawaii (and bad luck to harm them). The home receives regular professional pest control services, though pests can still appear from time to time. Tropical critter encounters do not qualify for refunds or rental adjustments. If you encounter any issues, please let us know.



Neighbors - The surrounding area may include normal island activity such as construction, traffic, landscaping, or other guests. Noise and disturbances do not qualify for refunds or rental adjustments. If something feels disruptive, please let us know.



Utilities - due to weather or infrastructure limitations, you may experience interruptions to services such as water, electricity, cable, internet, air conditioning and plumbing. Interruptions outside our control do not qualify for refunds or rental adjustments. We will always do our best to assist, support, and help reduce any impact when possible.



Amenities - We do our very best to keep all in-home amenities and appliances in good working order though Hawaii’s salty air and humidity can cause wear and tear more quickly than in other places. Resort amenities such as the pool, BBQs, etc. are outside of our direct control and may occasionally be closed or undergo maintenance without notice. Interruptions in availability of amenities outside our control do not qualify for refunds or rental adjustments. Please notify us promptly if something needs attention.



We’re here to help - Our team is here to support you throughout your stay. While island life comes with its own rhythms, we are always happy to help however we can. We hope your stay is filled with memorable moments and all the natural beauty and charm that make Maui so special.