Hoteles en Naguilian

"Hot shower is not working. Only the very cold shower. When you turn the handle to the left to get hot shower, the water in the shower heads was only dripping and no water pressure. No phones in the room. Had to go down every time to ask for assistance. I had to ask 3 times in one day just for someone to fix the issue and when someone finally came, they COULD NOT FIX IT!!! Quite disappointing "

"Very clean and all staff were friendly"

"There was a smell in the room that smelled like. A. Open swege pipe thats not been plugged. B. Fish 3 days old. They can not fix it. It stayed with us for 3 days during our stay. Its obvious they tried to mask it on 1 day with air freshners. I recommend avoiding if you can."

"Stayed here for 4 nights during November and actually upgraded to a deluxe room because not all rooms have a/c. The room was massive for just one person but I barely used the a/c which is okay I didn’t mind the space. The breakfast at this hotel is really nice. It’s sort of a mix between Filipino and western options. Also I loved the location which was so conveniently located close to SM mall, secret garden restaurant which is right opposite the hotel and had great food/cute seating. The...

"Beautiful landscape with awesome swimming pool and ocean view but the property is somewhat rundown. It’s not being maintained. The hardware in my bathroom is rusty. Definitely looks old and it smelled like sewer after taking a long shower. Room is big but very dull. No character for what is advertised as 5 star hotel. Breakfast is a typical Filipino breakfast; not exciting for a hotel rated as 5 star. "

"Clean, modern hotel. Hosted my post wedding event everyone couldn’t be more helpful. My husband and I had a fantastic stay "

"Worth every money you will spend on the resort. Staffs are also very kind"

"Far from downtown "

"Friendly staff. Great service"

"All was good, very spacious room, only wish they have a refrigerator in room. "

"The room was clean and well-appointed with complete amenities, however, the phone line was not working. We informed Housekeeping about this upon our return from touring, but the phone issue persisted throughout our three-day stay. We thoroughly enjoyed the breakfast, and the hotel staff were truly exceptional."

"I recently stayed at this hotel and, unfortunately, it felt much closer to a 3-star experience than the advertised 4 stars. For a property charging over $250 per night, the overall value and quality were disappointing. One major issue was the TV entertainment. There were virtually no channels available , not even basic local channels. The only option was to log into Netflix or other streaming services using your personal account, which can be difficult or impossible for international travelers...

"Breakfast and staff are great. The bathrooms are clean but need updating. The shower pressure is minimal."

"Staff a little slow in providing service particularly housekeeping and attendants."