About the only positive with this stay was the fact we walked into a clean room. That's about where it stops. Days prior to check in, I received numerous texts and messages in the VRBO app wanting me to spend even more money to extend my stay. Constant efforts to upsell. The day prior to check in, I received numerous messages wanting me to pay extra for early check in. All communication stated the check in process would be smooth and through a separate app. The listing also indicates the check in time is 4:00pm and a door code would be available in the app at that time. I did not receive the door code at 4:00pm as promised and was unsuccessful in making contact with anyone through phone call, text, or messaging through the VRBO app. I didn't receive the door code until 4:30 and received no explanation as to why nor did I receive any offering for some type compensation for the inconvenience. A day later, I reached out to the owner to inquire about swapping used wash rags for clean ones. I received a response that they would be happy to coordinate the swap with the cleaning crew but there would be a fee. Three people are expected to use only four wash rags over a span of seven days. There was a safe in the room however, I tried to set a personal code and it was not working. When I reached out to the owner, I was told the safe was not accessible. The mini fridge was dirty and didn't cool very well and the alarm clock had no batteries or power cord.