4/10 Mediocre
Michelle K.
5 de oct de 2025
Aspectos negativos: Limpieza
This unit was filthy. I ended up having to go to the store and purchased over 100 in cleaning supplies and spent 3 hours cleaning. The floor was disgusting as were the dishes / pots / pans, curtains, etc. It was gross. We worried about sleeping in the linens... The bathroom was superficially clean but had multiple lights out. We reached out to let management know about our concerns and requesting a partial refund to at least cover the costs of the cleaning supplies and were told that we had to jump hoops to get anything back. We were able to get maintenance to respond and clean the air conditioners which were full of mold. The pool was fine until one day when someone vomited and there wasn't anyone to clean that either. Overall, this unit was terrible and the hotel overall was okay but not great quality. That said, we did peek into some other units that seemed much nicer. I think if our unit was clean, we would have had a different overall take on the hotel as a whole but once we had such a bad taste in our mouth, it was hard to overlook all of the other not so great things in general - like people not taking care of their animal's waste.We enjoyed Myrtle Beach as a whole - it was filled with great activities for my 6-year-old. I wouldn't stay here again.
Michelle K.
Se alojó 12 noches en junio de 2025