6/10 Normal
Tonya
9 de sept de 2025
Aspectos positivos: Personal
Review is based on a three-week stay at this hotel.
Pros:
*The hotel is conveniently located just three doors down from Dentzz Dental.
*Sanchit, the doorman and bellman, consistently welcoming and takes time to inquire about your day and address questions.
*The housekeeping team is friendly and responds promptly to requests. Although, we're still not sure why it takes 3-4 people to deliver a towel and bottle of water.
*The on-site restaurant, Zante, offers excellent dining options. While not officially part of the hotel, it can be accessed directly through the lobby.
Cons:
*Cleanliness: During our inspection of the hotel mattresses and linens, we found visible bodily fluid stains and dirt on my mattress pad and my friend's. I documented the condition with photos and reported it to the front desk manager who stated he needed to check with the owner first. The owner arrived as we were talking and instructed staff to address the issue. It was unclear why there was initial hesitation about cleaning obvious filth.
*Mold was present in the bathrooms of our first-floor rooms. Even after cleaning with Lysol, the odor persisted and permeated our belongings requiring thorough disinfection upon returning home.
*Small insects observed on the bathroom counter in a friend's room after housekeeping replaced a lightbulb. She purchased eucalyptus oil to address the issue.
Boutique Bawa Suites Hotel has the potential to be a great place to stay but work is needed. Stay but be cautious
Tonya
Se alojó 14 noches en agosto de 2025