8/10 Bueno
Courtney S.
30 de ago de 2023
Aspectos positivos: Limpieza
Nice stay - poor communication
My family enjoyed our stay. The first 2 days, the house did not have hot water. The first time we called, we were told "it's not one of the listed amenities". Neither is the roof, but we sort of expect it. We were told someone from the local team would call back. We waited at the house, in case someone would come to fix it. We called again. Still no return call. We finally gave up and went out to enjoy our vacation late in the day. The next day we called again. Waited again. Finally we received a call back. Someone did come to fix it. We lost some time we could have been enjoying our vacation. Cold showers aren't fun. But the rest of the week was fine. No complaints. Also, house is a darker brown than the pictures listed at the time of booking (tan), so we weren't sure it was the right place at first, but that's no big deal. Screen door didn't stay latched closed, but didn't impact us.
Courtney S.
Se alojó 6 noches en agosto de 2023