Unfortunately, our stay did not meet the standards expected for a property at this price point. Upon arrival, no check-in or checkout instructions were provided. The home was not properly cleaned before our arrival. We found multiple cleanliness issues, including medication bottles and open alcohol bottles left behind throughout the property. The washing machine contained visible mold and could not be used for our family’s laundry needs.The home was also not adequately prepared for guests. Several drawers were filled with the owner’s clothing, leaving limited space for our belongings. There was no kitchen storage space available for pantry items, and minimal refrigerator space was available for our family’s food storage.We also experienced a serious safety concern with the front door lock, which was not functioning properly. The host stated it would be repaired mid-week, but it was never fixed during our stay. Having an unresolved security issue throughout our vacation was extremely concerning.We also had concerns about the pool maintenance. After using the pool, our children experienced significant eye irritation.We spent a significant portion of our vacation documenting issues, communicating with the host, and attempting to resolve problems that should have been addressed before our arrival. Future guests should be aware of the cleanliness, maintenance, communication, and safety concerns we experienced during our stay.
