4/10 Mediocre
Maarja A.
28 de oct de 2024
Aspectos positivos: Limpieza
Holiday with family at Margareth`s Apartment
The apartment was very clean and the kitchen was well equipped. Each person had 2 pairs of towels (shower and pool towel) - as we asked for. Free parking outside the house. Unfortunately there were some things we did not accept. It all started with the check-in. We got around 2 hours later in as check in time was. We were disappointed as we had to change our plans for the day. We saw that other persons got out late and cleaning person has nothing for it. As we all know - sleep is so important on holiday. Unfortunately, the mattresses in all the bedrooms were very uncomfortable and worn. None of us slept well on them. The pillows were also uncomfortable (a matter of taste, of course). There was an extreme loud creak in one of the beds, when you turn the side that we had to put the mattress on the floor so that others could sleep. Sad to say - but that was the case. Thank you for the cot as we asked - but unfortunately my child couldn't sleep in it because the whole cot smelled of mould and the mattress underneath was full of mould. I asked Margareth to send someone to change the cot - no reply. The pool area was nice - but the sun loungers were horrible - almost all broken in every corner - my sister hurt her back. The sun lounge mattresses looked so dirty that we did want to use them. Also so many broken children's pool toys - why do you not sort the broken ones out. It looked like such a mess of toys. We are sad that our stay in Malta was not like we wished.
Maarja A.
Se alojó 4 noches en octubre de 2024