Vacaciones en Mélanos

Sincerly, it was for me and my family the worst experience in our entire life. Firstly, King Evelton is far away to be a 5 stars hotel, the hotel needs an immediate down grade to maximum 3 stars. Personal has no politeness, no sense of customer care, service is unbelievably horrible, as for example this case among so many that happened, we ask two times for the TV to be check and none shown up to fix it during the whole stay. The hotel is dirty, completely dilapidated, fresh towels provided are dirty, the list is too long... Regarding the food, disappointed again. No fresh juice as well. So disappointed, promoting such hotel as a 5 stars is in my opinion a misleading advertising which lead the customers to book the worst hotel I've ever went to, this is unacceptable. To be honest, I usually do not comment about the hotels but this time I had to, I highly do not recommend King Evelton, avoid it to all cost. I hope this will help others in the future. This Hotel is a joke!

Great staff. Lovely hotel. Good beach. Only downside is the repetitive buffet but that's to be expected

We chose the all inclusive option and we were very pleased. Kids loved the pools, and playground and arcade area.

Very friendly and helpful staff who were keen to try and address our issues with hot water. We moved apartment for nights 2 & 3 as the hot water ran out during a quick shower and the second person had tepid water. Same problem with the second apartment. Presumably a building issue which staff must know? Really spacious and clean apartment. Comfy bed. Kitchen area. Nice balcony. Would have been great if there had been reliable hot water. Good location

Staff were friendly, always smiling, informative and very welcoming. Rooms was very clean and private pool with jacuzzi feature was absolutely fantastic. There was a choice of restaurants and buffet had a wide selection of fresh, delicious variety of food to choose. Entertainment was great. Bus stop short distance to The Harbour. Complimentary room was offered and greatly appreciated for us to use before our transfer to the airport. Would visit again and all the family would highly recommend booking at this hotel. Amenities and staff superb!