6/10 Normal
Jason S.
27 de nov de 2023
Aspectos positivos: Limpieza
Left us wanting...
We have stayed at several places in McCall and this is a nice, large place but didn't feel of the level we had anticipated. The hot tub wasn't warm when when we arrived and didn't work until late the very last night (when I had spent considerable time problem solving the unit). A primary circuit in the kitchen popped on the first day (prior to Thanksgiving) making it difficult to cook. The circuit box was located in a locked utility closet with no way to reset it. Although we promptly sent a message to the number we were texted from we didn't hear back on our request for assistance. The wood/pellet burning stove promoted in the listing was conveniently/inconveniently "out of order" even though it looked pristine and clean (like it hadn't been used before) and no apology or solution was mentioned. These folks have been very strict about not allowing pets, requiring payment in full since the original booking 6 months ago. Yet, the poor maintenance on the hot tub and "out of order fireplace" and the limited 60-min timer on the central gas fireplace seemed inconsistent with the expectation and left us wanting!
Jason S.
Se alojó 5 noches en noviembre de 2023