2/10 Horrible
Karl
Viaje en familia
14 de jul de 2025
Aspectos negativos: Limpieza, servicios y instalaciones y estado del alojamiento
We were awaited at Metrolitan Hotel. A turkish woman made a call and a another woman appeared and brought us to the nearby Hotel „Isla Suites oder Apart“.
There we checked in for 2 persons, one person to follow.
They brought us to the room in the third floor.
The room was at the top (roof)of the building, air condition didn‘t work, the room had about 50 degrees Celsius. Elevator didn‘t work.
I was three times at the Lobby, for the air condition repair, for a second key, because the power of the AC goes off without key and third to change the room (was not possible). The reception promised to repair the AC and bring sheets for the third person.
Then we left the hotel and came back at 1pm. The man at the reception didn‘t find the checkin of us in the computer.
We went to our room, one AC was still not working in one room, no sheets there.
We got sheets then and had to sleep in one room all three together, one guy on the bottom, because this room was the only normal tempered room with only one working AC.
Worst hotel and highly miserable management!! Never come back.
Karl
Se alojó 1 noche en julio de 2025