2/10, Horrible
Francis, Cape Coral
Viatge en parella, Viatge de negocis
18 de set. de 2025
Què no li ha agradat: Personal i servei
We chose this hotel due to it’s closeness to JFK and where we needed to be. They offered free shuttle service to and from JFKAirport.
Upon arrival at JFK Terminal 5 we followed the instructions to the pickup spot and then called them. They REFUSED TO PICK US UP there! We were told to go to where it says to go on Terminal 8! I called a couple of time And Jet Blue spoke to them because my wife can not walk long distances. They completely refused to come to Terminal 5 even though we were giving instructions for pick up there!
Thank God that Jet Blue was so kind to get my wife pushed to a terminal with an air train and got us to Terminal 8 and then to the spot for pickup.
We were then pickup and the driver said he had to pickup some one at Terminal 4! One of those passengers was confused as she was at Terminal 8 (where we just got picked up) and told to go to terminal 4. She was then mad cause she had come from Terminal 8!
What should have been a 20-30 minute trip took over two hours!
The hotel services were about par or a little lower, the Traffic was very noisy all night long. Breakfast was very limited!
Francis
Estada de 2 nits (set. 2025)