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"朝食は種類も多く美味しかった。 2日目以降は食事会場のアナウンスがなく毎回確認、部屋番号を伝えないといけなかった。 受付にはチケットもあったがなぜかもらえなかった。 立地は中国国境や飲食街も近く移動に便利でした。"

"Friendliness and helpfulness of the staff was the standout. Rooms were good, breakfast good and lots of variety, location handy to small shops and restaurants, nice view down on to the lake. Only downside was the weather, quite a bit of fog, and some rain on last morning. Made it difficult to see mountains. The concierge Chau was the highlight, great English, great suggestions for food and tours. Would recommend to anyone just to meet her and enjoy her company."

"The staff is absolutely amazing! Every last one of the staff was so attentive and accommodating. The room was spacious and held 3 adults and 1 child (child was bigger than all the adults) comfortably. Breakfast was delicious. I would come back to this hotel anytime I’m back in Sapa! I highly recommend this property!"

"Wish to have breakfast options"

"Great staff convenient location close to everything "

"Excellent rapport qualité prix"

"We arrived very early off the train and were able to leave our bags at the hotel while we went out for the day before checking in. Lovely hotel, great views, lovely people, clean and comfortable. It is a little walk up a hill but you are in the mountains so thats to be expected but it’s quick and easy to walk into the main hub of the town. Would reccomend. "

"日本語を話せる女性が一人います。みんなとても親切です。大きなホテルで７０人くらいの結婚式をしていました。清潔です。熱いお湯も出るし、水圧も申し分ないです。ハノイ、空港などへ行くバスをホテルまで呼んでくれます。朝食はビュッフェで、中華、洋食、いろんな種類のものを食べられます。道の向かいにドンキホーテのようなスーパーがあります。駅、国境、祠、歩いて行けます。Thank You!! "

"Staff"

"Staff were amazing, very friendly and helpfull. They made our stay very comfortable."