6/10, Acceptable
Ron G.
27 de des. de 2024
Què no li ha agradat: Neteja
mixed bag
The positives: great layout and spaciousness; beautiful views; great bedrooms; nice location.The negatives: the place was not ready for our visit--the kitchen was not clean and the utensils were inadequate; all the trash cans were full; the bathrooms were not clean and several of the sinks were stopped up; there was not enough toilet paper; there was no heat downstairs; the light did not work in the booth; the accompanying bar was unclean; the TV in the game room did not work; and (worst of all) the pool was full of putrid green algae; the spa also had algae.We would have insisted the manager fix the major problems, but many of the issues could not be addressed because our visit was 4 days over Christmas, and the pool was so bad it would take several days to resolve. They did replace the light switch for the booth promptly, for which we were grateful.Although overall we had a terrific time, it was because we are a very congenial and adaptable family. However, it was quite disappointing not to be able to use the downstairs much and pool at all. It was annoying to have to go to the store for toilet paper and kitchen utensils.With the proper maintenance this place could easily be 5 stars, and I hope after this review they will make an effort to improve the maintenance of the property.As it is, it is vastly overpriced.
Ron G.
Estada de 4 nits (des. 2024)