10/10
My husband and I had to go to LA for sugery for myself. The hotel was absolutely amazing and helped make everything comfortable for us. Our room was not a 5 star hotel room but it was absolutely perfect and the people working there were accommodating whenever we needed something. The rooms were clean and were just what we needed. The cleaning staff are just as amazing! We did not go walking around at night time so we didn't see any craziness, but we did go for a walk during the day and we felt safe. We felt as if we were walking around in LA.
I can tell you this, I have been to 5 star hotels and been treated as if I was just another person, this place does not treat their customers like that. I felt welcomed, from the time we arrived, until the time we left. Thank you for everything and next time we're in LA, we'll be staying here.
Shamirror
Estada de 3 nits (juny 2025)