Viatges a Lionas

We booked the sphinx suite with outdoor jet-tub and arrived to find a much smaller room than advertised and a standalone jacuzzi rather than the larger integrated jet tub advertised. The receptionist tried to tell us this was the room we booked, however this room is not even advertised anywhere. We had to really push back and were made to feel like it was our mistake or issue. Eventually the reservations team called and said they would move us the following day into the room we had in fact booked. This ofcourse was an inconvenience and we didn’t get the room we paid for for a full 24 hours out of the 3 nights we booked. The team offered nothing for this inconvenience not even an apology. Otherwise the stay was ok, good location, some of the amenities listed such as robes were also not provided in either room.

Incredible place! The views, the staff (especially, Dulal at the bar), the room, and the location were all perfect. As a Greek native, this was truly the best stay I've ever had on a Greek island. The breakfast was incredibly abundant, and I can't say enough good things about it. Konstantaya at the front desk was exceptionally helpful and welcoming, and she even brought my wife and me complimentary desserts to celebrate our wedding anniversary. 10/10, I would absolutely stay here again!

A lovely stay with a lovely family!