"Very friendly and attentive staff! Clean room"

"Very accessible to nearby restaurants and transportation. "

"Great stay! The hotel is clean and the staff are excellent. Having a complimentary airport shuttle was a huge plus. The only downside was the shower pressure—it was a bit too aggressive for me—but otherwise, everything was perfect. I would definitely stay here again."

"The place is tucked away off the roads so it feels isolated and away from the hustle of the surrounding streets. The check in process was easy and the staff was amazing. We ate a few times at the hotel restaurant and it was excellent. The wifi is only available near the main area and not in the rooms, the kids took full advantage of the pools, both pool areas were well maintained. We rented one of the outside areas for a family gathering. Its not a "high end" resort but its comfortable and the...

"Pros: Lovely staff, very kind and poligt and would do anything to help. If you are visiting to do the whale tour, it’s the best location! Terrace is lovely, directly to the beach. Negatives: I found a long woman hair on my pillow as soon as I checked in. The frogs barking at night wouldn’t allow us to sleep. The door has a glass towards the hallway, and the hallway has the lights on = The room was full of light at night. The hotel pictures do not represent the reality of the hotel....

"The location is great but the attitude of the security personnel is horrible! We are well educated people to be treated that way he show his bad attitude! It’s so unprofessional and the vibes as a security personnel is not helping hospitality and management business at all! The properties is good but no essential toiletries!"

"The rooms were tired last year, and no improvement this year. Went 2 days without replacing towels, emptying bins even though the room information advised this was daily, and had no door hanger to request services. Upon further query, they don't provide daily service unless asked. First set of bedding had holes, the bed wasn't particularly comfortable and the room was noisy throughout the night. We thought the daily breakfast was better than the weekend buffet - just don't ask for toast,...

"No pool. No elevator. Staff one is ok Getting to the room on 3rd level is not good. Construction going on, I had to walk on a man made bridge to cross to go to the room. I was scared"

"First room was horrible with no tv connection. Shower was cold and CR had a discussing smell. Moved to upper floor with bad airflow and intermittent WiFi , small room with no windows , you get what you pay for ,breakfast was terrible. Frozen meat fried up with center cold , Will not be staying again"

"Great"

"Excellent service and accommodation"

"Rooms are clean and comfortable to stay. Accomodation is always great... Definitely will choose to be back here in the future."

"Awesome accommodation"

"Great and helpful staff beautiful pool and amenities"

"Charles Rahim loved St Ellis. The big guy working at the restaurant last Tuesday and wed was so nice and so professional. All the staff at the restaurant are so professional and friendly and they go the extra mile. Parking was good. Location close to Ayala Centre small shopping centre ."

"Hotel no muy bien ubicado pero que cumple en lo básico"